Marsh & McLennan Companies

Client Administrator

Marsh & McLennan Companies

San Diego, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Marsh & McLennan Companies, a global leader in insurance, risk management, and consulting services. We are seeking a talented Client Administrator to join our team and support our clients in achieving their business goals. As a Client Administrator, you will play a critical role in providing exceptional service to our clients, managing their accounts and ensuring their needs are met. We are looking for an organized, detail-oriented individual with excellent communication skills and a strong understanding of insurance and risk management. If you are passionate about delivering top-notch customer service and have a keen eye for detail, we would love to hear from you. Join us in making a positive impact on our clients' businesses and become a part of our dynamic and collaborative team.

  1. Serve as the first point of contact for clients, responding promptly and professionally to all inquiries and requests.
  2. Maintain and update client information and records, ensuring accuracy and confidentiality.
  3. Prepare and distribute client reports, presentations, and other materials as needed.
  4. Collaborate with team members to develop and implement strategies to meet client needs and goals.
  5. Monitor and track client accounts, ensuring timely and accurate delivery of services.
  6. Proactively identify and resolve any issues or concerns raised by clients, escalating to appropriate team members when necessary.
  7. Build and maintain strong relationships with clients, promoting trust and loyalty.
  8. Stay up-to-date on industry trends, regulations, and best practices related to insurance and risk management.
  9. Coordinate and schedule meetings, events, and other activities for clients and team members.
  10. Assist in the onboarding process for new clients, ensuring a smooth transition and successful implementation of services.
  11. Prepare and process client invoices and payments, documenting all transactions accurately.
  12. Continuously seek opportunities to improve processes and systems to enhance the client experience.
  13. Attend training and professional development sessions to enhance knowledge and skills.
  14. Collaborate with other departments and teams to support overall company objectives and goals.
  15. Uphold the company's values and maintain a positive and professional image at all times.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Proficiency In Microsoft Office And Other Relevant Software Programs.

  • Minimum Of 2 Years Of Experience In Client Relationship Management Or Administrative Roles.

  • Strong Organizational Skills And Attention To Detail, With The Ability To Manage Multiple Tasks And Deadlines Effectively.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Contract Negotiation

  • Attention to detail

  • Problem Solving

  • Budget management

  • customer service

  • Relationship Building

  • Teamwork

  • Organization

  • Client management

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Resilience

Compensation

According to JobzMall, the average salary range for a Client Administrator in San Diego, CA, USA is between $45,000 and $65,000 per year. This can vary depending on the specific company, experience level, and skills of the individual. Some positions may also offer bonuses or additional benefits. Overall, the salary range for a Client Administrator in San Diego is competitive and offers potential for growth and advancement in the field.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2025
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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