Marsh & McLennan Companies

Bogotá, Bogota, Colombia
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a skilled problem solver with a passion for helping people? Do you have a keen eye for detail and excellent communication skills? If so, we have the perfect opportunity for you! Marsh & McLennan Companies is seeking a Claims Advisor to join our team. In this role, you will provide expert guidance and support to clients as they navigate the complex world of insurance claims. We are looking for a highly motivated individual with a strong background in claims management and a dedication to delivering exceptional customer service. If you are ready to take on a challenging and rewarding role, we encourage you to apply for this exciting position.

  1. Utilize strong problem-solving skills to effectively handle complex insurance claims for clients.
  2. Provide expert guidance and support to clients throughout the claims process.
  3. Conduct thorough investigations and analysis to determine the validity and coverage of claims.
  4. Communicate clearly and effectively with clients, insurance carriers, and other involved parties to ensure timely and accurate resolution of claims.
  5. Maintain detailed and accurate records of all claims and related documentation.
  6. Stay up-to-date on industry trends and changes in insurance policies and regulations.
  7. Collaborate with other team members to share knowledge and best practices.
  8. Prioritize and manage a high volume of claims while ensuring quality and timely service.
  9. Demonstrate a strong understanding of insurance policies and coverage to accurately assess claims.
  10. Provide exceptional customer service and build strong relationships with clients to ensure satisfaction.
  11. Identify opportunities for process improvement and make recommendations to enhance efficiency and effectiveness.
  12. Work with a sense of urgency and attention to detail to meet tight deadlines.
  13. Adhere to company policies and procedures, as well as industry regulations and compliance standards.
  14. Participate in training and professional development opportunities to continuously improve skills and knowledge.
  15. Act as a brand ambassador for the company by promoting a positive and professional image to clients and stakeholders.
Where is this job?
This job is located at Bogotá, Bogota, Colombia
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or Related Field.

  • Excellent Communication And Negotiation Skills.

  • Strong Knowledge Of Insurance Policies And Regulations.

  • Minimum 3-5 Years Of Experience In Claims Management Or Insurance Industry.

  • Ability To Analyze Data And Make Sound Decisions.

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Risk assessment

  • Policy Review

  • Claim Negotiation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Advisor in Bogotá, Bogota, Colombia is between $35,000,000 COP and $45,000,000 COP per year. This equates to approximately $11,500 USD to $14,800 USD per year. However, the actual salary may vary depending on factors such as the specific company, years of experience, and additional skills and qualifications.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedMarch 24th, 2025
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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