Claims Administrator

At Marsh & McLennan Companies, we believe in helping our clients navigate through the complexities of risk and insurance. As a Claims Administrator, you will play a crucial role in ensuring that our clients receive efficient and effective claims handling services. We are looking for a detail-oriented and organized individual who is passionate about providing exceptional customer service and has a strong understanding of insurance claims processes. If you are ready to join a dynamic team and make a positive impact on our clients' experiences, we want to hear from you.

1. Process and manage insurance claims for clients in a timely and accurate manner.
2. Collaborate with internal teams to gather necessary information and documentation for claims processing.
3. Communicate with clients, insurance carriers, and other relevant parties to provide updates and resolve any issues related to claims.
4. Conduct thorough investigations to determine the validity of claims and ensure compliance with company policies and procedures.
5. Maintain accurate and organized records of all claims and related documents.
6. Monitor and track claims to ensure they are resolved within established timelines.
7. Provide exceptional customer service by responding promptly to inquiries and concerns from clients and other stakeholders.
8. Stay up-to-date with industry trends, regulations, and best practices related to claims handling.
9. Identify and recommend process improvements to enhance claims handling efficiency and customer satisfaction.
10. Assist in training and mentoring new team members.
11. Collaborate with cross-functional teams to develop and implement strategies for risk management and loss control.
12. Adhere to all company policies, procedures, and ethical standards.
13. Maintain confidentiality and handle sensitive information with discretion.
14. Participate in meetings and provide reports on claims status and performance metrics.
15. Contribute to a positive and supportive work environment that promotes teamwork and collaboration.

According to JobzMall, the average salary range for a Claims Administrator in Birmingham, UK is between £22,000 and £30,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the administrator is working for. Some senior or specialized claims administrators may earn higher salaries in the range of £40,000 to £50,000 per year.

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.