Marsh & McLennan Companies

20 Customhouse Quay, Te Aro, Wellington 6011, New Zealand
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Marsh & McLennan Companies, we are seeking a dedicated and compassionate Case Manager to join our growing team. In this role, you will have the opportunity to make a meaningful impact on the lives of our clients by providing effective case management services. We are looking for individuals who possess strong communication and problem-solving skills, as well as the ability to work collaboratively with a diverse team. If you are a driven and empathetic individual with a passion for helping others, we invite you to apply for this rewarding position.

  1. Provide effective case management services to clients in accordance with company policies and procedures.
  2. Develop and maintain positive relationships with clients, their families, and other stakeholders involved in their care.
  3. Conduct thorough assessments of clients' needs and create individualized care plans.
  4. Monitor and evaluate clients' progress towards their goals and adjust care plans as needed.
  5. Collaborate with a multidisciplinary team to ensure comprehensive and coordinated care for clients.
  6. Advocate for clients' needs and rights, ensuring they receive appropriate resources and support.
  7. Document all client interactions, progress, and outcomes accurately and in a timely manner.
  8. Stay updated on industry best practices and regulations to ensure high-quality care delivery.
  9. Maintain confidentiality and adhere to ethical standards in all aspects of the job.
  10. Communicate effectively with clients, team members, and external partners to ensure smooth and efficient service delivery.
  11. Handle crisis situations calmly and effectively, utilizing de-escalation techniques when necessary.
  12. Participate in team meetings, trainings, and professional development opportunities.
  13. Support and promote the company's mission, values, and culture.
  14. Adhere to all legal and ethical standards in the provision of services.
  15. Other duties as assigned by supervisor.
Where is this job?
This job is located at 20 Customhouse Quay, Te Aro, Wellington 6011, New Zealand
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Ability To Multitask, Prioritize, And Work Independently In A Fast-Paced Environment.

  • Bachelor's Degree In Social Work, Psychology, Or A Related Field.

  • Minimum Of 2 Years Experience In Case Management, Preferably In A Corporate Setting.

  • Strong Understanding Of Healthcare And Insurance Systems.

Required Skills
  • Documentation

  • Planning

  • Communication

  • Time Management

  • Negotiation

  • Teamwork

  • Coordination

  • Problem-Solving

  • advocacy

  • assessment

  • Client management

  • Resource allocation

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Case Manager in 20 Customhouse Quay, Te Aro, Wellington 6011, New Zealand is NZ$ 55,000 - NZ$ 75,000 per year. However, this can vary depending on the specific industry, experience level, and company. Factors such as location, education, and additional certifications can also impact salary range. It is best to research current job listings and company websites for more accurate salary information.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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