Benefits Client Services Manager

We are seeking a highly motivated and experienced individual to join our team as a Benefits Client Services Manager at Marsh & McLennan Companies. As a leading global professional services firm, we are dedicated to helping our clients navigate the complex world of employee benefits. In this role, you will be responsible for providing exceptional client service and driving business growth. The ideal candidate will have a strong understanding of employee benefits and possess excellent communication and relationship-building skills. If you are passionate about making a positive impact on our clients' businesses and have the required qualifications, we invite you to apply for this exciting opportunity.

1. Provide exceptional client service: The primary responsibility of the Benefits Client Services Manager will be to ensure that our clients receive top-notch service and support. This includes promptly responding to client inquiries, addressing any concerns or issues, and proactively identifying opportunities to add value to their employee benefits programs.
2. Develop and maintain relationships with clients: The candidate will be responsible for building and nurturing strong relationships with our clients. This involves understanding their needs and expectations, communicating effectively, and providing personalized solutions to meet their specific requirements.
3. Drive business growth: The Benefits Client Services Manager will play a crucial role in driving business growth for the company. This includes identifying potential opportunities for new business, cross-selling to existing clients, and collaborating with the sales team to achieve revenue targets.
4. Stay updated on employee benefits industry trends: The ideal candidate will stay updated on the latest developments and trends in the employee benefits industry. This will enable them to provide valuable insights to clients and identify potential areas for improvement in their benefits programs.
5. Lead and mentor a team: The Benefits Client Services Manager will oversee a team of client services representatives and provide guidance and support to ensure their success. This includes setting goals, providing feedback, and fostering a positive and collaborative work environment.
6. Collaborate with internal teams: The candidate will work closely with various internal departments, such as sales, underwriting, and consulting, to ensure a seamless experience for clients. This involves coordinating efforts, sharing information, and working together to deliver the best possible solutions for clients.
7. Conduct client presentations: The Benefits Client Services Manager will be responsible for delivering presentations to clients, showcasing the value and impact of our services. This requires strong presentation skills and the ability to effectively communicate complex information in a clear and concise manner.
8. Ensure compliance: The candidate will be responsible for ensuring compliance with all relevant laws, regulations, and company policies. This includes maintaining accurate records, adhering to privacy laws, and staying updated on any changes in regulations

According to JobzMall, the average salary range for a Benefits Client Services Manager in Dallas, TX, USA is between $75,000 and $100,000 per year. This can vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.