Marriott International

Guest Services Associate

Marriott International

London, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Guest Services Associate at Marriott International, you will be the first point of contact for hotel guests and will be responsible for delivering exceptional service to ensure our guests have a memorable experience. We are looking for an enthusiastic, friendly, and motivated individual who is passionate about providing outstanding customer service and creating a welcoming environment for our guests. Qualifications for this position include excellent communication skills, a high school diploma or equivalent, and previous experience in a customer service role. If you have a passion for delivering outstanding hospitality and a commitment to excellence, we encourage you to apply.

Where is this job?
This job is located at London, UK
Job Qualifications
  • Excellent Communication Skills

  • Strong Organizational And Problem-Solving Skills

  • Excellent Customer Service Skills

  • Ability To Multitask

  • Friendly And Professional Demeanor

  • Adaptability To Changing Circumstances And Schedules

  • Knowledge Of Hotel Operations And Procedures

  • Ability To Use Computer Programs And Systems

Required Skills
  • Communication

  • Scheduling

  • Multitasking

  • Conflict Resolution

  • customer service

  • Quality Control

  • Cash Handling

  • staff training

  • Problem-Solving

  • Upselling

  • Computer Literacy

  • Organizational

  • Interpersonal

  • Greeting

  • Reservations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Guest Services Associate in London, UK is between £16,000 and £20,000 per year. This range can vary depending on experience level, the type of employer, the location, and other factors.

Additional Information
Marriott International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 22nd, 2023
Apply BeforeJuly 20th, 2025
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About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,500 properties in 30 leading hotel brands spanning 127 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world.

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