Marriott International

Guest Experience Specialist

Marriott International

San Jose, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Marriott International is looking for an enthusiastic and passionate Guest Experience Specialist to join our team. We are looking for someone who is committed to delivering exceptional customer service and who is able to create an amazing experience for our guests.The ideal candidate will possess excellent communication, interpersonal and problem-solving skills, and have the ability to build relationships with guests, team members and business partners. We also require a high school diploma or equivalent and two years' experience in a customer service-related field. Experience in the hospitality industry is a plus.If you are an outgoing individual who is eager to create unforgettable experiences for our guests, then we'd love to hear from you.

Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Excellent Problem-Solving Skills

  • Strong Communication And Interpersonal Skills

  • Friendly

  • Experience In Hospitality Industry

  • Outgoing Personality

  • Knowledge Of Marriott International Products And Services

  • Familiarity With Computer Technology

Required Skills
  • Listening

  • Engaging

  • Assisting

  • Coordinating

  • Problem-Solving

  • Upselling

  • Welcoming

  • Advising

  • Greeting

  • Maintaining

  • Resolving

  • Interacting

  • Connecting

  • Retaining

  • Following-Up

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Guest Experience Specialist in San Jose, CA, USA is $32,941 to $46,917. This range is based on salaries reported by employers to JobzMall. The median salary for a Guest Experience Specialist in San Jose is $39,929. This salary is based on salaries reported by employers to JobzMall.

Additional Information
Marriott International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 23rd, 2023
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,500 properties in 30 leading hotel brands spanning 127 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world.

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