Patient Access Manager

Welcome to Mainehealth, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a highly motivated and experienced individual to join our team as a Patient Access Manager. As a Patient Access Manager, you will play a critical role in ensuring our patients have a seamless and positive experience from the moment they enter our facility. We are looking for a dynamic leader who is passionate about providing top-notch customer service and has a strong understanding of healthcare operations. If you are a driven individual with exceptional communication and organizational skills, we want to hear from you. Join us in our mission to improve the health and well-being of our community.

1. Oversee all aspects of the patient registration and admission process, ensuring accuracy and efficiency.
2. Train, supervise, and evaluate a team of patient access staff, providing guidance and support to ensure exceptional customer service.
3. Develop and implement policies and procedures to streamline patient access processes and improve overall patient satisfaction.
4. Collaborate with other departments to ensure a smooth flow of patient information and timely processing of admissions.
5. Monitor and analyze patient access data to identify areas for improvement and implement solutions to increase efficiency.
6. Serve as a liaison between patients, healthcare providers, and insurance companies to resolve any issues related to access and billing.
7. Manage patient financial counseling and assistance programs to ensure patients are informed about their financial responsibilities and receive appropriate assistance.
8. Ensure compliance with all relevant healthcare regulations and standards, including HIPAA and Medicare guidelines.
9. Communicate with patients and their families to address any concerns or questions and provide necessary support and assistance.
10. Continuously strive to improve the patient experience by seeking out feedback and implementing changes as needed.

According to JobzMall, the average salary range for a Patient Access Manager in Belfast, ME 04915, USA is between $66,000 to $90,000 per year. However, the exact salary may vary depending on factors such as the size and type of healthcare facility, years of experience, and specific job responsibilities.

MaineHealth is a not-for-profit family of high-quality providers and health care organizations committed to the health and well-being of the communities.