Mainehealth

Patient Access Apprentice

Mainehealth
Belfast, ME 04915, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you passionate about making a difference in people's lives? Do you have strong communication skills and a desire to learn and grow in the healthcare industry? If so, we have an exciting opportunity for you! Mainehealth is seeking a Patient Access Apprentice to join our team. As a Patient Access Apprentice, you will play a crucial role in ensuring that our patients receive the best possible care by providing exceptional customer service and assisting with the registration and scheduling process. We are looking for individuals who are detail-oriented, empathetic, and eager to contribute to our mission of improving the health and well-being of our community. Join us and embark on a fulfilling career in healthcare.

  1. Greet and check-in patients, providing a warm and welcoming atmosphere.
  2. Ensure accurate and timely registration of patients, including verifying demographics and insurance information.
  3. Assist patients with scheduling appointments and coordinating referrals to other healthcare providers.
  4. Respond to patient inquiries and concerns with empathy and professionalism.
  5. Collaborate with healthcare staff to ensure patient needs are met and appointments are scheduled appropriately.
  6. Maintain accurate and organized electronic medical records.
  7. Communicate effectively with patients, colleagues, and healthcare providers to ensure seamless patient care.
  8. Adhere to all privacy and confidentiality policies and procedures.
  9. Continuously develop and maintain knowledge of healthcare industry regulations and processes.
  10. Contribute to a positive and collaborative work environment by actively participating in team meetings and trainings.
  11. Identify and report any issues or concerns with the registration and scheduling process.
  12. Take initiative to improve processes and procedures to enhance patient experience.
  13. Maintain a high level of accuracy and attention to detail in all tasks.
  14. Uphold the mission, values, and standards of Mainehealth in all interactions.
  15. Support and assist other departments as needed.
Where is this job?
This job is located at Belfast, ME 04915, USA
Job Qualifications

  • High School Diploma Or Equivalent: A Patient Access Apprentice At Mainehealth Should Have A Minimum Of A High School Diploma Or Equivalent To Demonstrate Basic Educational Qualifications.

  • Healthcare Experience: Previous Experience In A Healthcare Setting, Such As A Hospital Or Clinic, Is Preferred. This Experience Can Include Volunteering, Internships, Or Previous Employment In A Healthcare Role.

  • Basic Computer Skills: The Ability To Navigate Computer Systems, Input And Retrieve Data, And Use Basic Computer Applications Is Essential For This Role. Familiarity With Electronic Health Records (Ehr) Is A Plus.

  • Excellent Communication And Customer Service Skills: As A Patient Access Apprentice, You Will Be Interacting With Patients And Their Families On A Daily Basis. Strong Communication And Customer Service Skills Are Necessary To Provide A Positive And Welcoming Experience.

  • Attention To Detail: Accuracy Is Crucial In The Healthcare Industry, And A Patient Access Apprentice Should Have Excellent Attention To Detail To Ensure That Patient Information Is Entered Correctly And Procedures Are Followed Accurately.

Required Skills

  • Data Entry

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Terminology

  • appointment scheduling

  • Problem-Solving

  • Insurance Verification

  • Billing Processes

  • Patient Registration

  • Electronic Health Records

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Access Apprentice in Belfast, ME 04915, USA is $26,000-$32,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer.

Additional Information
Mainehealth is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 25th, 2024
Apply BeforeSeptember 18th, 2025
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About Mainehealth

MaineHealth is a not-for-profit family of high-quality providers and health care organizations committed to the health and well-being of the communities.

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