Macy's

Starbucks Supervisor

Macy's

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Macy's, we're looking for an experienced and talented Starbucks Supervisor to join our team. As part of our team, you'll be responsible for leading, inspiring, and managing the baristas at our Starbucks Café. A successful Starbucks Supervisor will have a passion for delivering excellent customer service and an eye for detail. The ideal candidate should have a minimum of two years of experience in the restaurant or hospitality industry, preferably in a supervisory role. As well as strong problem-solving skills, you should have excellent organizational and communication skills, and be comfortable working in a fast-paced environment. You should be a team player who is able to lead, motivate and mentor others. Above all, you should be passionate about coffee and the Starbucks brand.

Responsibilities:

  1. Lead, inspire, and manage the baristas at our Starbucks Café.
  2. Deliver excellent customer service.
  3. Maintain an eye for detail.
  4. Solve problems quickly and efficiently.
  5. Communicate instructions and expectations to baristas.
  6. Create a positive and team-oriented environment.
  7. Train and mentor baristas.
  8. Handle customer complaints and inquiries.
  9. Ensure all health and safety regulations are followed.
  10. Monitor barista performance and provide feedback.
  11. Develop and implement operational policies and procedures.
  12. Manage inventory and supplies.
  13. Oversee the daily operations of the Starbucks Café.
  14. Ensure all products are prepared and served according to Starbucks standards.
  15. Monitor food and beverage quality standards.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Organizational And Time Management Skills

  • Ability To Multi-Task

  • Strong Leadership Skills

  • Ability To Motivate Team Members

  • Excellent Problem Solving And Decision Making Skills

  • Previous Experience In A Supervisory Role

Required Skills
  • Training

  • Communication

  • Sales

  • Scheduling

  • Leadership

  • Organization

  • Sanitation

  • Problem-Solving

  • Multi-tasking

  • Cash-handling

  • Customer-Service

  • Conflict-Resolution

  • Team-Building

  • Inventory-Management

  • Barista-Skills

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Problem-Solving

  • Professionalism

Compensation

According to JobzMall, the average salary range for a Starbucks Supervisor in Chicago, IL, USA is $24,000 to $30,000 per year. This salary range is based on the city, job title, and experience of the individual supervisor. Salaries may vary depending on factors such as the employer's size, location, and industry.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2023
Apply BeforeSeptember 18th, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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