Macy's

Retail Sales Jewelry Clerical Associate

Macy's

Seattle, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Are you passionate about jewelry and have a keen eye for fashion? Do you have a knack for building customer relationships and providing exceptional service? Look no further! Macy's is seeking a dynamic and enthusiastic Retail Sales Jewelry Clerical Associate to join our team. As a member of our jewelry department, you will have the opportunity to showcase your knowledge and love for all things bling while delivering top-notch service to our valued customers. If you have a desire to excel in a fast-paced retail environment and meet the following qualifications, we would love to hear from you!"

  1. Provide excellent customer service by greeting and assisting customers with their jewelry purchases.
  2. Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  3. Demonstrate extensive knowledge of jewelry products, trends, and styles to assist customers in making informed purchasing decisions.
  4. Process sales transactions accurately and efficiently using Macy's point of sale system.
  5. Assist with inventory management by organizing and restocking merchandise on the sales floor.
  6. Collaborate with jewelry sales associates to ensure merchandise is displayed attractively and in accordance with company standards.
  7. Handle customer inquiries and complaints in a professional and timely manner.
  8. Stay up-to-date on current promotions and sales events to effectively communicate with customers.
  9. Maintain a neat and organized work area, including jewelry displays and storage areas.
  10. Attend training sessions and product knowledge seminars to enhance understanding of jewelry products and industry trends.
  11. Meet and exceed sales goals by actively engaging customers and promoting additional merchandise.
  12. Adhere to company policies and procedures, including but not limited to, cash handling and safety procedures.
  13. Continuously strive to improve and exceed customer service standards.
  14. Collaborate with team members to ensure a positive and cohesive work environment.
  15. Flexibility to work varying shifts and schedules, including weekends and holidays.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Knowledge Of Jewelry Products: A Retail Sales Jewelry Clerical Associate Should Have A Thorough Understanding Of Different Types Of Jewelry Products, Including Precious Stones, Metals, And Styles. This Knowledge Will Help Them Assist Customers In Making Informed Purchasing Decisions.

  • Customer Service Skills: Excellent Customer Service Skills Are Crucial For This Role, As Retail Sales Jewelry Clerical Associates Will Be Interacting With Customers On A Daily Basis. They Should Have A Friendly Demeanor, Be Able To Handle Customer Complaints Effectively, And Have Strong Communication Skills.

  • Sales Experience: Prior Experience In Retail Sales Is Highly Desirable For This Position. Retail Sales Jewelry Clerical Associates Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets, As Well As The Ability To Upsell And Cross-Sell To Customers.

  • Organizational Skills: This Role Involves Managing Inventory, Processing Transactions, And Keeping Track Of Customer Orders. Therefore, Strong Organizational Skills Are Essential To Ensure The Smooth Flow Of Operations And Prevent Any Errors Or Delays.

  • Computer Proficiency: In Today's Digital Age, Familiarity With Computer Systems And Software Is A Must For A Retail Sales Jewelry Clerical Associate. They Should Be Comfortable Using Point-Of-Sale Systems, Inventory Management Software, And Other Relevant Programs To Complete Tasks Efficiently.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Multi-tasking

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Seattle, WA, USA is between $12.50-$18.50 per hour. This range may vary depending on the specific job duties, experience level, and the employer's salary structure. Some employers may also offer additional benefits and bonuses for this position.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJune 9th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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