Retail Sales Jewelry Clerical Associate
Are you looking for a dynamic and exciting career in the retail industry? Look no further than Macy's! We are currently seeking a motivated and customer-oriented Retail Sales Jewelry Clerical Associate to join our team. As a leading department store, we pride ourselves on providing exceptional service and quality products to our valued customers. In this role, you will have the opportunity to work with luxurious jewelry collections and assist customers in finding the perfect piece for any occasion. If you have a passion for jewelry, excellent communication skills, and a strong attention to detail, we want you on our team!
- Provide exceptional customer service to all Macy's customers, ensuring a positive shopping experience.
- Assist customers in finding and selecting the perfect jewelry piece for their needs and budget.
- Demonstrate expert knowledge of Macy's jewelry collections, including styles, materials, and pricing.
- Handle all customer inquiries, complaints, and requests in a timely and professional manner.
- Process transactions accurately and efficiently using Macy's point-of-sale system.
- Maintain a clean and organized jewelry department, including display cases and merchandise.
- Collaborate with team members to achieve sales goals and provide support during busy periods.
- Stay up-to-date on current fashion trends and promotions to effectively promote and sell products.
- Handle inventory management tasks, such as restocking, receiving shipments, and conducting inventory counts.
- Uphold Macy's standards of professionalism and adhere to all company policies and procedures.
Experience In Customer Service: A Successful Retail Sales Jewelry Clerical Associate At Macy's Should Have Previous Experience In Customer Service, Preferably In A Retail Setting. This Will Ensure That They Have The Necessary Skills To Provide Exceptional Service To Customers And Handle Any Inquiries Or Issues That May Arise.
Knowledge Of Jewelry And Fashion: As A Jewelry Clerical Associate, It Is Important To Have A Strong Understanding Of The Products Being Sold. This Includes Knowledge Of Different Types Of Jewelry, Current Fashion Trends, And The Ability To Make Appropriate Recommendations To Customers Based On Their Needs And Preferences.
Organizational And Time Management Skills: This Role Requires Multitasking And Managing Multiple Responsibilities, Such As Assisting Customers, Organizing Displays, And Processing Transactions. A Qualified Candidate Should Have Excellent Organizational And Time Management Skills To Ensure Efficient And Effective Completion Of Tasks.
Attention To Detail: Jewelry Is A High-Value And Delicate Product, And The Slightest Mistake Can Be Costly. A Retail Sales Jewelry Clerical Associate Should Have A Keen Eye For Detail When Handling And Displaying Merchandise, As Well As Accuracy In Processing Transactions And Maintaining Inventory.
Sales And Upselling Abilities: While Providing Excellent Customer Service, A Retail Sales Jewelry Clerical Associate Should Also Have The Ability To Drive Sales And Upsell Products. This Requires Strong Communication And Persuasion Skills, As Well As The Ability To Identify And Capitalize On Opportunities To Increase Sales.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Teamwork
Problem-Solving
Multi-tasking
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Phoenix, AZ, USA is between $25,000 and $35,000 per year. This may vary depending on factors such as experience, location, and the specific company the individual works for. Some individuals in this role may also receive commission or bonuses based on sales performance.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.
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