Macy's

Retail Sales Jewelry Clerical Associate

Macy's

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where fashion and quality meet! We are currently seeking a Retail Sales Jewelry Clerical Associate to join our team at our jewelry department. As a Macy's associate, you will have the opportunity to work with a diverse group of individuals and be a part of a dynamic and fast-paced environment. We are looking for someone who is passionate about jewelry and providing exceptional customer service. If you have a love for fashion, an eye for detail, and a desire to excel in a retail setting, we encourage you to apply for this position. Join us at Macy's and be a part of our team of dedicated and talented associates.

  1. Greet and welcome customers to the jewelry department in a friendly and professional manner.
  2. Assist customers in finding and selecting jewelry items that meet their needs and preferences.
  3. Provide accurate and detailed information about the jewelry products and services offered at Macy's.
  4. Process sales transactions accurately and efficiently.
  5. Maintain a clean and organized jewelry department, including displaying merchandise in an attractive and visually appealing manner.
  6. Collaborate with other team members to achieve sales goals and provide excellent customer service.
  7. Stay up-to-date with current fashion trends and product knowledge to better assist customers.
  8. Handle customer inquiries and complaints in a timely and professional manner.
  9. Complete necessary paperwork and administrative tasks related to sales and inventory management.
  10. Adhere to company policies and procedures, including those related to safety and security.
  11. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
  12. Attend training sessions and meetings to enhance product knowledge and improve sales techniques.
  13. Maintain a positive and professional attitude towards customers and colleagues.
  14. Follow Macy's customer service standards to ensure a pleasant and memorable shopping experience for all customers.
  15. Uphold the Macy's brand image and represent the company in a positive manner at all times.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Knowledge Of Jewelry Products: A Retail Sales Jewelry Clerical Associate At Macy's Should Have A Strong Understanding Of Different Types Of Jewelry, Including Materials, Styles, And Current Trends. This Knowledge Will Help In Accurately Describing And Recommending Products To Customers.

  • Excellent Customer Service Skills: Working In Retail Sales Requires Interacting With Customers On A Daily Basis. A Successful Jewelry Clerical Associate Should Possess Exceptional Customer Service Skills, Including The Ability To Listen To Customers' Needs, Provide Product Recommendations, And Handle Customer Complaints Effectively.

  • Attention To Detail: Jewelry Is A High-Value And Delicate Product, And It Is Essential To Maintain Accuracy In Handling And Displaying It. A Jewelry Clerical Associate Should Have A Keen Eye For Detail To Ensure That All Products Are Correctly Labeled, Displayed, And Handled With Care.

  • Proficiency In Point-Of-Sale Systems: Most Retail Stores, Including Macy's, Use Point-Of-Sale Systems To Process Transactions. A Retail Sales Jewelry Clerical Associate Should Have Prior Experience And Proficiency In Using These Systems To Process Sales, Returns, And Exchanges Efficiently.

  • Organizational And Multitasking Skills: Working In A Retail Environment Can Be Fast-Paced And Require Handling Multiple Tasks Simultaneously. A Jewelry Clerical Associate Should Be Organized, Detail-Oriented, And Have The Ability To Multitask Effectively To Handle Customer Inquiries, Process Transactions, And Maintain A Clean And Organized Display Area.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Product Promotion

  • Jewelry Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Austin, TX, USA is between $25,000 and $35,000 per year. This may vary depending on factors such as experience, skills, and the specific employer.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJune 9th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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