Retail Sales Jewelry Clerical Associate

Are you passionate about the world of fashion and jewelry? Do you have a keen eye for detail and a knack for providing top-notch customer service? If so, Macy's is seeking a Retail Sales Jewelry Clerical Associate to join our team. In this role, you will have the opportunity to showcase your knowledge of fine jewelry, as well as your clerical and organizational skills. This is a fantastic opportunity for someone who is looking to grow their career in the retail industry. If you possess a positive attitude, strong communication skills, and a willingness to learn, we would love to hear from you.

1. Provide exceptional customer service by greeting customers, answering questions, and assisting with purchases.
2. Utilize knowledge of fine jewelry to educate customers and make recommendations based on their needs and preferences.
3. Maintain a clean and organized jewelry department, including display cases and merchandise.
4. Process and handle transactions accurately and efficiently using the store's point-of-sale system.
5. Complete administrative and clerical tasks such as maintaining inventory records, processing returns and exchanges, and scheduling appointments.
6. Collaborate with the sales team to achieve store sales targets and meet individual sales goals.
7. Stay up-to-date on current fashion and jewelry trends to effectively communicate with customers and make informed sales decisions.
8. Assist with merchandise restocking and replenishment to ensure products are always available for customers.
9. Build and maintain relationships with customers to promote repeat business and brand loyalty.
10. Continuously strive to improve product knowledge and sales techniques through training and development opportunities.
11. Adhere to all company policies, procedures, and safety guidelines.
12. Collaborate with team members to maintain a positive and professional work environment.
13. Handle customer complaints and resolve issues in a timely and effective manner.
14. Assist in visual merchandising efforts to create an attractive and engaging shopping experience for customers.
15. Attend store meetings and participate in ongoing training programs to stay informed about company updates and new products.

According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Sunnyvale, CA, USA is $35,000 - $50,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or store. Some higher-end jewelry stores may offer higher salaries for experienced associates or those with specialized skills or certifications. Additionally, commission or bonuses may be offered on top of the base salary.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.