Macy's

Retail Sales Jewelry Clerical Associate

Macy's

Costa Mesa, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of retail sales at Macy's! We are currently seeking a motivated and customer-focused Jewelry Clerical Associate to join our team. As a vital part of our jewelry department, you will have the opportunity to interact with our valued customers and assist them in finding the perfect piece of jewelry to add to their collection. Our ideal candidate is someone who is passionate about jewelry, has excellent communication skills, and is able to provide exceptional customer service. If you are a detail-oriented and organized individual with a love for all things sparkly, we encourage you to apply for this exciting opportunity!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Assist customers in finding the perfect piece of jewelry to meet their needs and preferences.
  3. Provide knowledgeable and accurate information about the jewelry products available.
  4. Process sales transactions accurately and efficiently.
  5. Maintain the appearance and organization of the jewelry department.
  6. Handle customer inquiries, complaints, and returns in a timely and effective manner.
  7. Keep up-to-date with current jewelry trends and styles.
  8. Collaborate with other team members to achieve sales goals and targets.
  9. Adhere to company policies and procedures, including security measures for jewelry items.
  10. Maintain a positive and customer-focused attitude at all times.
  11. Take initiative to suggest and implement improvements for the jewelry department.
  12. Maintain accurate and organized records of sales and inventory.
  13. Participate in training and development opportunities to improve knowledge and skills.
  14. Handle cash and credit card transactions with accuracy and integrity.
  15. Represent the company in a professional manner and uphold its values and reputation.
Where is this job?
This job is located at Costa Mesa, CA, USA
Job Qualifications
  • Experience In Jewelry Sales: Candidates Should Have A Minimum Of 1-2 Years Of Experience In Retail Jewelry Sales, With A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Knowledge Of Jewelry Trends: The Ideal Candidate Should Have A Strong Understanding Of Current Jewelry Trends, Styles, And Brands To Effectively Assist Customers And Make Sales Recommendations.

  • Excellent Customer Service Skills: The Role Of A Retail Sales Jewelry Clerical Associate Requires A High Level Of Customer Interaction. Candidates Should Possess Excellent Communication And Interpersonal Skills To Provide Superior Customer Service.

  • Attention To Detail: As A Jewelry Clerical Associate, Candidates Will Be Responsible For Maintaining Accurate Inventory And Pricing Information, As Well As Processing Sales Transactions. Attention To Detail And Accuracy Is Crucial In This Role.

  • Ability To Work Weekends And Holidays: Retail Sales Positions At Macy's Often Require Evening, Weekend, And Holiday Availability. Candidates Should Be Able To Work A Flexible Schedule To Meet The Needs Of The Business.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Visual merchandising

  • Computer skills

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Costa Mesa, CA, USA is $26,000 - $37,000 per year. However, salaries may vary depending on the specific job duties, experience level, and employer. Additionally, commission and bonuses may also be included in the overall compensation package.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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