Macy's

Retail Sales Jewelry Clerical Associate

Macy's

Tampa, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about the world of jewelry and helping customers find the perfect piece? Macy's is seeking a Retail Sales Jewelry Clerical Associate to join our team and provide exceptional service to our customers. As a member of our jewelry department, you will have the opportunity to showcase your knowledge of jewelry and assist customers in their purchasing decisions. We are looking for individuals who have a strong attention to detail, excellent communication skills, and a love for working with people. If this sounds like you, we encourage you to apply and become a part of our Macy's family!

  1. Greet and welcome customers to the jewelry department with a friendly and professional demeanor.
  2. Assist customers in finding the perfect piece of jewelry based on their needs and preferences.
  3. Utilize extensive knowledge of jewelry products and trends to provide accurate and helpful information to customers.
  4. Maintain a tidy and organized jewelry department, including display cases and inventory.
  5. Process sales transactions accurately and efficiently, including cash, credit, and online purchases.
  6. Communicate effectively with customers to answer questions, address concerns, and provide exceptional customer service.
  7. Collaborate with other team members to achieve sales goals and maintain high levels of customer satisfaction.
  8. Stay up-to-date on current promotions, sales, and events in the jewelry department to effectively promote and sell products.
  9. Handle and resolve customer complaints and issues in a timely and professional manner.
  10. Assist with inventory management, including restocking and ordering products as needed.
  11. Follow company policies and procedures, including safety and security measures, to ensure a safe and pleasant shopping experience for customers.
  12. Attend training sessions and continuously expand knowledge of jewelry products and industry trends.
  13. Perform other duties as assigned by management to contribute to the overall success of the jewelry department and store.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Strong Customer Service Skills: A Retail Sales Jewelry Clerical Associate At Macy's Must Possess Exceptional Customer Service Skills, Including The Ability To Engage With Customers, Address Their Needs And Concerns, And Provide A Positive Shopping Experience.

  • Knowledge Of Jewelry Products: This Role Requires A Thorough Understanding Of The Various Types Of Jewelry Products Sold At Macy's, Including Diamonds, Gemstones, And Precious Metals. Candidates Must Have Knowledge Of Current Trends, Styles, And Product Materials In Order To Effectively Assist Customers.

  • Attention To Detail: Retail Sales Jewelry Clerical Associates Are Responsible For Maintaining Accurate And Organized Inventory, Processing Transactions, And Completing Paperwork. Attention To Detail Is Crucial In Order To Ensure Accuracy And Prevent Errors.

  • Sales Experience: Candidates Should Have Previous Experience In A Sales Role, Preferably In Jewelry Or Luxury Retail. This Includes The Ability To Meet Sales Targets, Upsell And Cross-Sell Products, And Build Strong Customer Relationships.

  • Computer And Math Skills: A Retail Sales Jewelry Clerical Associate Must Be Comfortable Using Computer Systems And Software To Process Transactions And Manage Inventory. Basic Math Skills Are Also Necessary For Calculating Prices, Discounts, And Handling Cash Transactions.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Positivity

Compensation

According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Tampa, FL, USA is between $20,000 and $35,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or store the individual is working for. Some higher-end jewelry stores may offer higher salaries for this position. Additionally, commission or bonuses may also be included in the salary for a Retail Sales Jewelry Clerical Associate in some cases.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJune 9th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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