Macy's

Retail Sales Jewelry Clerical Associate

Macy's

Orlando, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we believe that every piece of jewelry tells a unique story. We are currently seeking a Retail Sales Jewelry Clerical Associate to join our team at [location]. In this role, you will have the opportunity to assist customers in finding the perfect jewelry pieces to add to their collection, while also providing clerical support to the jewelry department. To excel in this role, we are looking for someone with a passion for jewelry, exceptional customer service skills, and strong attention to detail. If you are a team player with a friendly personality and a love for all things sparkly, we would love to have you on our team.

  1. Greet and welcome customers to Macy's jewelry department with a friendly and professional demeanor.
  2. Assist customers in finding and selecting jewelry pieces that meet their needs and preferences.
  3. Provide exceptional customer service by answering any questions, addressing concerns, and resolving any issues related to jewelry purchases.
  4. Demonstrate thorough knowledge of different types of jewelry, including materials, styles, and pricing.
  5. Maintain a clean and organized jewelry department, including display cases, shelves, and inventory.
  6. Process sales transactions accurately and efficiently using Macy's point-of-sale system.
  7. Take inventory of jewelry stock and notify management of any discrepancies or low stock levels.
  8. Provide clerical support to the jewelry department, including filing, organizing paperwork, and maintaining records.
  9. Collaborate with team members to meet and exceed sales goals and ensure a positive shopping experience for customers.
  10. Attend training and development sessions to stay updated on new jewelry trends and styles.
  11. Uphold Macy's standards for customer service and professionalism at all times.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Jewelry Clerical Associate At Macy's Must Have Exceptional Interpersonal And Communication Skills To Provide Top-Notch Customer Service To Clients. This Includes Being Knowledgeable About Different Types Of Jewelry, Handling Customer Inquiries And Complaints, And Creating A Positive Shopping Experience.

  • Knowledge Of Jewelry Products: A Strong Understanding Of Different Types Of Jewelry, Including Diamonds, Gemstones, And Precious Metals Is Essential For This Role. The Candidate Should Have Knowledge Of Current Jewelry Trends, Styles, And Brands, As Well As The Ability To Educate Customers On The Quality And Value Of Various Products.

  • Sales And Marketing Skills: As A Retail Sales Jewelry Clerical Associate, The Candidate Must Be Able To Effectively Sell And Promote Jewelry Products To Customers. This Includes Using Persuasive Sales Techniques, Recommending Complementary Items, And Upselling To Increase Sales And Revenue.

  • Organizational And Administrative Skills: This Role Requires Strong Organizational And Administrative Skills To Maintain Accurate Records Of Inventory, Sales, And Customer Orders. The Candidate Should Be Detail-Oriented, Able To Multitask, And Proficient In Using Computer Systems And Software For Data Entry And Report Generation.

  • Previous Retail Experience: Prior Experience In A Retail Sales Or Customer Service Role Is Highly Preferred For This Position. Candidates Should Have A Proven Track Record Of Meeting Sales Targets, Handling Cash Transactions, And Providing Exceptional Customer Service. Experience Specifically In Jewelry Sales Or Working In A Jewelry Store Is A Plus.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Orlando, FL, USA is $20,000 to $30,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or store the individual is employed by. Some high-end jewelry stores may offer higher salaries or commission-based pay for sales associates. Additionally, location can also play a role in salary range, as cost of living can vary in different areas. It is important to research and compare salaries for similar positions in the local area to get a more accurate understanding of the average salary range.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 10th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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