
Retail Sales Jewelry Clerical Associate
Are you passionate about jewelry and providing exceptional customer service? Do you have a keen eye for detail and a strong understanding of retail operations? If so, we have a fantastic opportunity for you to join our team as a Retail Sales Jewelry Clerical Associate at Macy's. As one of the leading retailers in the industry, we are committed to delivering the best shopping experience to our customers, and we need individuals like you to help us achieve this goal. With a competitive salary, great benefits, and a dynamic work environment, this is a role that offers endless opportunities for growth and development. So, if you have a love for jewelry and a strong background in retail, we invite you to apply and be part of our Macy's family.
- Provide exceptional customer service by greeting and assisting customers with their jewelry purchases.
- Demonstrate a strong knowledge and passion for jewelry, including materials, styles, and trends.
- Assist customers with locating and selecting the perfect jewelry pieces for their needs.
- Process transactions accurately and efficiently using the point of sale system.
- Maintain a clean and organized jewelry department, including display cases and merchandise.
- Monitor inventory levels and communicate any low stock or popular items to management.
- Ensure all jewelry is properly labeled and priced.
- Collaborate with the sales team to meet and exceed sales goals.
- Uphold company policies and procedures, including loss prevention and customer service standards.
- Assist with receiving and processing new merchandise shipments.
- Provide clerical support to the jewelry department, including filing, data entry, and answering phone calls.
- Stay informed about new products and sales promotions to effectively educate and assist customers.
- Continuously strive to improve sales techniques and product knowledge.
- Maintain a positive and professional attitude when interacting with customers and team members.
- Take initiative to resolve customer issues and provide solutions.
- Attend and actively participate in training and development opportunities.
- Adhere to all safety and security procedures.
- Collaborate with other departments to ensure a seamless shopping experience for customers.
- Stay updated on industry and market trends to provide relevant recommendations to customers.
- Continuously strive to meet and exceed personal and team sales targets.
Excellent Customer Service Skills: A Successful Retail Sales Jewelry Clerical Associate Must Possess Strong Communication And Interpersonal Skills To Provide Exceptional Service To Customers And Create A Positive Shopping Experience.
Knowledge Of Jewelry Products: This Position Requires A Thorough Understanding Of Different Types Of Jewelry, Such As Diamonds, Gemstones, And Precious Metals. Candidates Should Have Knowledge Of Current Trends, Styles, And Brands.
Sales Experience: Prior Experience In Retail Sales, Preferably In A Jewelry Department, Is Highly Desirable. Candidates Should Be Comfortable With Sales Goals, Upselling Techniques, And Closing Sales.
Attention To Detail: As A Jewelry Clerical Associate, Attention To Detail Is Crucial In Handling And Organizing Expensive And Delicate Jewelry Items. Candidates Must Be Able To Accurately Record Sales Transactions, Inventory, And Pricing Information.
Computer Skills: This Position Involves Using Various Computer Programs For Sales Transactions, Inventory Management, And Customer Service. Candidates Should Be Proficient In Microsoft Office And Have The Ability To Quickly Learn New Software Systems.
Communication Skills
Inventory Management
Time Management
Attention to detail
customer service
Merchandising
Cash Handling
Computer proficiency
Sales Techniques
Product Presentation
Jewelry Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Sales Jewelry Clerical Associate in Los Angeles, CA, USA is $35,000 - $50,000 per year. This range can vary depending on the specific company, location, and experience level of the individual.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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