Macy's

Retail Sales Associate

Macy's

Sunnyvale, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where fashion meets function and customer satisfaction is our top priority. We are seeking a dynamic and enthusiastic Retail Sales Associate to join our team and help us provide exceptional service to our valued customers. As a Sales Associate at Macy's, you will have the opportunity to showcase your passion for fashion and drive sales while providing an unforgettable shopping experience. We are looking for individuals with excellent communication and customer service skills, a keen eye for detail, and a strong work ethic. If you are a team player with a positive attitude and a love for all things retail, we would love to have you on board. Join us at Macy's and be a part of a company that values its employees and is dedicated to creating a memorable shopping experience for all.

  1. Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
  2. Assist customers in finding products and answering any questions they may have.
  3. Demonstrate extensive knowledge of the products and services offered at Macy's.
  4. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  5. Utilize strong communication skills to effectively promote and sell products to customers.
  6. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
  7. Process customer transactions accurately and efficiently.
  8. Work collaboratively with team members to achieve sales targets and provide a seamless shopping experience for customers.
  9. Continuously educate oneself on the latest fashion trends and product knowledge to better assist customers.
  10. Uphold Macy's policies and procedures, including but not limited to, loss prevention and safety protocols.
  11. Participate in store events and promotions to drive sales and enhance the customer experience.
  12. Maintain a positive attitude and professional demeanor at all times.
  13. Attend training and development sessions to enhance skills and knowledge.
  14. Act as a brand ambassador for Macy's, representing the company in a positive and professional manner.
  15. Perform any other duties as assigned by management.
Where is this job?
This job is located at Sunnyvale, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Associate Should Have A Friendly And Approachable Demeanor, With The Ability To Communicate Effectively And Provide Exceptional Service To Customers.

  • Sales Experience: Previous Experience In Sales, Preferably In A Retail Setting, Is Often A Requirement For A Retail Sales Associate Role. This Includes A Proven Track Record Of Meeting Or Exceeding Sales Targets.

  • Product Knowledge: A Strong Understanding Of The Products Being Sold At Macy's Is Essential For A Retail Sales Associate To Be Able To Assist Customers With Their Purchases And Provide Accurate Information.

  • Cash Handling Skills: Retail Sales Associates Are Responsible For Processing Transactions And Handling Cash And Credit Card Payments. Therefore, Candidates Should Possess Basic Math Skills And Be Comfortable Handling Money.

  • Flexibility And Adaptability: Working In A Retail Environment Can Be Fast-Paced And Unpredictable. A Retail Sales Associate Should Be Able To Adapt To Changing Situations, Work Well Under Pressure, And Be Willing To Work Flexible Hours, Including Evenings And Weekends.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Adaptability

  • Upselling

  • Problem

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Sunnyvale, CA, USA is between $31,000 and $45,000 per year. This may vary depending on factors such as experience, location, and industry.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started