
Retail Sales Associate
Welcome to the world of Macy's, where fashion, style, and customer service come together to create a truly exceptional shopping experience. We are currently seeking enthusiastic and personable individuals to join our team as Retail Sales Associates. As a Sales Associate, you will have the opportunity to not only showcase your knowledge and passion for fashion, but also build meaningful connections with our valued customers. If you have a love for retail, a flair for customer service, and a desire to be a part of a dynamic team, then we want you! Join us in providing unparalleled service and style to our loyal customers at Macy's.
- Greet and welcome customers to Macy's in a friendly and professional manner.
- Assist customers in finding products and provide knowledgeable recommendations.
- Build and maintain strong relationships with customers to ensure a positive shopping experience.
- Stay up-to-date on current fashion trends and product knowledge to effectively assist customers.
- Process and complete customer transactions accurately and efficiently.
- Maintain a clean and organized sales floor to create an inviting shopping environment.
- Meet and exceed sales goals by actively promoting and upselling products to customers.
- Collaborate with team members to ensure a cohesive and successful sales strategy.
- Provide excellent customer service by addressing and resolving any concerns or issues promptly.
- Attend training and development sessions to continuously improve sales and customer service skills.
- Adhere to company policies and procedures, including safety and security protocols.
- Proactively participate in events and promotions to drive sales and foster customer loyalty.
- Assist with inventory management and restocking products as needed.
- Maintain a professional and positive attitude at all times while representing Macy's brand.
- Continually strive to improve the overall customer experience and contribute to the success of the store.
Strong Customer Service Skills: Retail Sales Associates At Macy's Must Be Able To Interact With Customers In A Friendly And Professional Manner, Actively Listen To Their Needs, And Provide Helpful And Knowledgeable Assistance.
Excellent Communication Skills: Being Able To Effectively Communicate With Customers, As Well As With Other Team Members And Managers, Is Crucial For Success As A Retail Sales Associate At Macy's.
Product Knowledge: A Retail Sales Associate At Macy's Should Have A Thorough Understanding Of The Products They Are Selling, Including Features, Benefits, And Pricing, In Order To Assist Customers With Their Purchasing Decisions.
Sales Experience: Previous Experience In Retail Sales Or A Similar Customer-Facing Role Is Often Preferred For A Retail Sales Associate Position At Macy's. This Demonstrates An Understanding Of The Sales Process And The Ability To Meet Or Exceed Sales Goals.
Flexibility And Adaptability: Retail Sales Associates At Macy's Must Be Able To Work In A Fast-Paced And Constantly Changing Environment. They Should Be Able To Adapt To Different Tasks, Schedules, And Procedures, As Well As Handle Unexpected Situations With Ease.
Inventory Management
Communication
Time Management
Product knowledge
Problem Solving
customer service
Merchandising
Cash Handling
Visual merchandising
Teamwork
Sales Techniques
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Sales Associate in Raleigh, NC, USA is between $21,000 and $33,000 per year. This can vary based on factors such as experience, location, and the specific company or industry. Some Retail Sales Associates may also receive commission or bonuses on top of their base salary.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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