Macy's

Retail Sales Associate

Macy's

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Macy's, where fashion, style, and customer service come together to create a truly exceptional shopping experience. We are currently seeking enthusiastic and personable individuals to join our team as Retail Sales Associates. As a Sales Associate, you will have the opportunity to not only showcase your knowledge and passion for fashion, but also build meaningful connections with our valued customers. If you have a love for retail, a flair for customer service, and a desire to be a part of a dynamic team, then we want you! Join us in providing unparalleled service and style to our loyal customers at Macy's.

  1. Greet and welcome customers to Macy's in a friendly and professional manner.
  2. Assist customers in finding products and provide knowledgeable recommendations.
  3. Build and maintain strong relationships with customers to ensure a positive shopping experience.
  4. Stay up-to-date on current fashion trends and product knowledge to effectively assist customers.
  5. Process and complete customer transactions accurately and efficiently.
  6. Maintain a clean and organized sales floor to create an inviting shopping environment.
  7. Meet and exceed sales goals by actively promoting and upselling products to customers.
  8. Collaborate with team members to ensure a cohesive and successful sales strategy.
  9. Provide excellent customer service by addressing and resolving any concerns or issues promptly.
  10. Attend training and development sessions to continuously improve sales and customer service skills.
  11. Adhere to company policies and procedures, including safety and security protocols.
  12. Proactively participate in events and promotions to drive sales and foster customer loyalty.
  13. Assist with inventory management and restocking products as needed.
  14. Maintain a professional and positive attitude at all times while representing Macy's brand.
  15. Continually strive to improve the overall customer experience and contribute to the success of the store.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Strong Customer Service Skills: Retail Sales Associates At Macy's Must Be Able To Interact With Customers In A Friendly And Professional Manner, Actively Listen To Their Needs, And Provide Helpful And Knowledgeable Assistance.

  • Excellent Communication Skills: Being Able To Effectively Communicate With Customers, As Well As With Other Team Members And Managers, Is Crucial For Success As A Retail Sales Associate At Macy's.

  • Product Knowledge: A Retail Sales Associate At Macy's Should Have A Thorough Understanding Of The Products They Are Selling, Including Features, Benefits, And Pricing, In Order To Assist Customers With Their Purchasing Decisions.

  • Sales Experience: Previous Experience In Retail Sales Or A Similar Customer-Facing Role Is Often Preferred For A Retail Sales Associate Position At Macy's. This Demonstrates An Understanding Of The Sales Process And The Ability To Meet Or Exceed Sales Goals.

  • Flexibility And Adaptability: Retail Sales Associates At Macy's Must Be Able To Work In A Fast-Paced And Constantly Changing Environment. They Should Be Able To Adapt To Different Tasks, Schedules, And Procedures, As Well As Handle Unexpected Situations With Ease.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Raleigh, NC, USA is between $21,000 and $33,000 per year. This can vary based on factors such as experience, location, and the specific company or industry. Some Retail Sales Associates may also receive commission or bonuses on top of their base salary.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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