Macy's

Retail Sales Associate

Macy's

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where fashion meets function and every shopping experience is an opportunity to make a customer's day. As a Retail Sales Associate, you'll be an integral part of our team, providing exceptional customer service, sharing your knowledge of our products and helping customers find exactly what they're looking for. We're looking for individuals who are passionate about retail, have a natural flair for sales, and thrive in a fast-paced and dynamic environment. If you have a passion for fashion, a friendly personality, and a drive to succeed, then we want you to join our Macy's family.

  1. Greet and welcome customers to Macy's in a friendly and professional manner.
  2. Provide exceptional customer service by assisting customers with their shopping needs, answering questions, and resolving any issues or concerns.
  3. Share knowledge and expertise of Macy's products and services with customers to help them make informed purchasing decisions.
  4. Utilize sales techniques to promote and sell Macy's products, including upselling and cross-selling.
  5. Maintain a neat and organized sales floor, ensuring all products are properly displayed and stocked.
  6. Process transactions accurately and efficiently using Macy's point-of-sale system.
  7. Actively listen to and understand customer needs and preferences, and make appropriate product recommendations.
  8. Stay up-to-date on current fashion trends and product knowledge in order to provide the best customer experience.
  9. Collaborate with team members to achieve sales goals and provide a positive work environment.
  10. Continuously seek opportunities to improve sales techniques and customer service skills.
  11. Handle customer complaints and resolve issues in a timely and professional manner.
  12. Maintain a positive and enthusiastic attitude towards work and customers.
  13. Follow Macy's policies and procedures, including those related to safety and loss prevention.
  14. Attend training sessions and meetings to stay informed about new products, sales techniques, and company updates.
  15. Maintain a clean and organized work area.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Associate At Macy's Should Possess Strong Communication And Interpersonal Skills To Effectively Assist And Engage With Customers.

  • Knowledge Of Products And Merchandise: A Strong Understanding Of Macy's Product Offerings And Current Trends Is Essential For A Retail Sales Associate To Effectively Advise And Sell To Customers.

  • Sales Experience: Previous Sales Experience, Especially In A Retail Setting, Is Often Preferred For A Retail Sales Associate Position At Macy's. This Includes Experience With Point-Of-Sale Systems And Meeting Sales Goals.

  • Ability To Work In A Fast-Paced Environment: Macy's Is A Busy And Fast-Paced Retail Environment, So A Retail Sales Associate Must Be Able To Thrive In A High-Pressure, Fast-Paced Work Environment.

  • Flexibility And Availability: Retail Sales Associates At Macy's Are Often Required To Work Evenings, Weekends, And Holidays, So Candidates Should Have A Flexible Schedule And Be Available To Work During Peak Shopping Times.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in San Diego, CA, USA is between $27,000 and $35,000 per year. However, this can vary depending on factors such as experience, location, and employer. Some high-end retail stores may offer higher salaries, while entry-level positions may pay closer to the lower end of the range. Commission and bonuses may also be included in the total compensation package for Retail Sales Associates in San Diego.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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