Macy's

Retail Sales Associate

Macy's

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Looking for a dynamic and customer-oriented individual to join our team as a Retail Sales Associate at Macy's! As a Retail Sales Associate, you will play a crucial role in delivering exceptional customer service and driving sales for our brand. We are seeking someone who is passionate about fashion, has a strong sales mindset, and is able to create a positive and welcoming shopping experience for our customers. If you have a positive attitude, excellent communication skills, and a love for all things retail, we encourage you to apply for this exciting opportunity. Come be a part of our Macy's family and grow your career with us!

  1. Provide exceptional customer service to all Macy's customers, ensuring a positive and welcoming shopping experience.
  2. Utilize strong sales skills to drive and increase sales for the brand.
  3. Build and maintain relationships with customers to promote loyalty and repeat business.
  4. Stay up-to-date on current fashion trends and product knowledge to effectively assist customers.
  5. Create visually appealing displays and maintain visual merchandising standards in the store.
  6. Accurately and efficiently process customer transactions, including sales, returns, and exchanges.
  7. Proactively seek out and resolve any customer concerns or issues in a timely and professional manner.
  8. Collaborate with team members to achieve sales goals and contribute to a positive and productive work environment.
  9. Adhere to all company policies and procedures, including inventory management and loss prevention.
  10. Continuously strive to improve sales techniques and product knowledge through training and development opportunities.
  11. Maintain a clean and organized sales floor, fitting rooms, and backroom areas.
  12. Flexibility to work a variety of shifts, including weekends and holidays, to meet the needs of the business.
  13. Represent the Macy's brand and values in a professional and positive manner at all times.
  14. Take initiative to complete tasks and assist with store operations as needed.
  15. Embrace and adapt to changes in the retail industry and company initiatives.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Successful Retail Sales Associate At Macy's Should Have Exceptional Communication And Interpersonal Skills To Provide Top-Notch Customer Service To Clients.

  • Sales Experience: Previous Sales Experience, Preferably In A Retail Setting, Is Highly Desirable For This Role. This Includes Knowledge Of Sales Techniques, Upselling, And Meeting Sales Targets.

  • Product Knowledge: A Good Understanding Of Macy's Products, Services, And Promotions Is Necessary To Assist Customers With Their Inquiries And Make Recommendations Based On Their Needs.

  • Team Player: The Ability To Work Well In A Team Is Crucial In A Fast-Paced Retail Environment. A Retail Sales Associate Should Be Able To Collaborate With Colleagues, Managers, And Other Departments To Achieve Common Goals.

  • Flexibility And Adaptability: Macy's Is A Dynamic And Ever-Changing Retail Environment. The Ideal Candidate Should Be Able To Adapt To Different Situations, Work Under Pressure, And Be Open To Learning And Implementing New Strategies.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Upselling

  • Cross-Selling

  • Sales Techniques

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Resilience

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Los Angeles, CA, USA is $27,000 - $35,000 per year. However, this can vary depending on factors such as the size and type of retail store, experience level, and job responsibilities. Some retail sales associates may earn higher salaries with commission or bonuses, while others may earn lower salaries in entry-level positions.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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