
Retail Sales Associate
Looking for a dynamic and customer-oriented individual to join our team as a Retail Sales Associate at Macy's! As a Retail Sales Associate, you will play a crucial role in delivering exceptional customer service and driving sales for our brand. We are seeking someone who is passionate about fashion, has a strong sales mindset, and is able to create a positive and welcoming shopping experience for our customers. If you have a positive attitude, excellent communication skills, and a love for all things retail, we encourage you to apply for this exciting opportunity. Come be a part of our Macy's family and grow your career with us!
- Provide exceptional customer service to all Macy's customers, ensuring a positive and welcoming shopping experience.
- Utilize strong sales skills to drive and increase sales for the brand.
- Build and maintain relationships with customers to promote loyalty and repeat business.
- Stay up-to-date on current fashion trends and product knowledge to effectively assist customers.
- Create visually appealing displays and maintain visual merchandising standards in the store.
- Accurately and efficiently process customer transactions, including sales, returns, and exchanges.
- Proactively seek out and resolve any customer concerns or issues in a timely and professional manner.
- Collaborate with team members to achieve sales goals and contribute to a positive and productive work environment.
- Adhere to all company policies and procedures, including inventory management and loss prevention.
- Continuously strive to improve sales techniques and product knowledge through training and development opportunities.
- Maintain a clean and organized sales floor, fitting rooms, and backroom areas.
- Flexibility to work a variety of shifts, including weekends and holidays, to meet the needs of the business.
- Represent the Macy's brand and values in a professional and positive manner at all times.
- Take initiative to complete tasks and assist with store operations as needed.
- Embrace and adapt to changes in the retail industry and company initiatives.
Excellent Customer Service Skills: A Successful Retail Sales Associate At Macy's Should Have Exceptional Communication And Interpersonal Skills To Provide Top-Notch Customer Service To Clients.
Sales Experience: Previous Sales Experience, Preferably In A Retail Setting, Is Highly Desirable For This Role. This Includes Knowledge Of Sales Techniques, Upselling, And Meeting Sales Targets.
Product Knowledge: A Good Understanding Of Macy's Products, Services, And Promotions Is Necessary To Assist Customers With Their Inquiries And Make Recommendations Based On Their Needs.
Team Player: The Ability To Work Well In A Team Is Crucial In A Fast-Paced Retail Environment. A Retail Sales Associate Should Be Able To Collaborate With Colleagues, Managers, And Other Departments To Achieve Common Goals.
Flexibility And Adaptability: Macy's Is A Dynamic And Ever-Changing Retail Environment. The Ideal Candidate Should Be Able To Adapt To Different Situations, Work Under Pressure, And Be Open To Learning And Implementing New Strategies.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Merchandising
Cash Handling
Visual merchandising
Upselling
Cross-Selling
Sales Techniques
Communication
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
Resilience
According to JobzMall, the average salary range for a Retail Sales Associate in Los Angeles, CA, USA is $27,000 - $35,000 per year. However, this can vary depending on factors such as the size and type of retail store, experience level, and job responsibilities. Some retail sales associates may earn higher salaries with commission or bonuses, while others may earn lower salaries in entry-level positions.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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