Macy's

Retail Sales Associate

Macy's

Bloomington, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where our mission is to provide exceptional customer service and offer the latest trends and styles to our valued shoppers. As a Retail Sales Associate, you will play a crucial role in creating a positive and memorable shopping experience for our customers. We are looking for enthusiastic and driven individuals who are passionate about fashion and have a natural ability to connect with others. If you are a team player with a strong work ethic and a desire to exceed sales goals, we would love to have you join our Macy's family.

  1. Greet and welcome customers as they enter the store, providing a warm and friendly atmosphere.
  2. Assist customers in finding and selecting merchandise, offering product recommendations and styling advice.
  3. Stay up-to-date on current fashion trends and styles in order to effectively communicate and promote products to customers.
  4. Build and maintain relationships with customers, providing exceptional customer service and ensuring their satisfaction with their shopping experience.
  5. Utilize excellent communication skills to listen to and understand customer needs and concerns, and provide appropriate solutions.
  6. Maintain a positive and professional attitude at all times, representing the Macy's brand and values.
  7. Work as part of a team to achieve and exceed sales goals, collaborating and supporting colleagues when needed.
  8. Participate in ongoing training and development programs to enhance product knowledge and sales techniques.
  9. Process transactions accurately and efficiently, ensuring customer satisfaction and maintaining inventory integrity.
  10. Maintain a clean and organized sales floor, replenishing merchandise and assisting with visual merchandising as needed.
  11. Stay knowledgeable about store policies, promotions, and events, and effectively communicate them to customers.
  12. Continuously seek opportunities to improve sales and customer service skills, and provide feedback and suggestions to management.
Where is this job?
This job is located at Bloomington, MN, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Associate At Macy's Must Possess Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To All Customers.

  • Sales Experience: Previous Experience In A Sales Role, Preferably In A Retail Environment, Is Often Required For A Retail Sales Associate Position At Macy's. This Includes Knowledge Of Sales Techniques And The Ability To Meet Sales Goals.

  • Knowledge Of Products And Brands: Macy's Carries A Wide Range Of Products And Brands, So A Strong Understanding Of Their Inventory And The Ability To Effectively Communicate Product Information To Customers Is Essential For This Role.

  • Team Player: A Retail Sales Associate At Macy's Must Be Able To Work Well In A Team Environment And Collaborate With Other Associates To Ensure A Positive Shopping Experience For Customers.

  • Flexibility And Adaptability: Retail Sales Can Be Fast-Paced And Ever-Changing, So The Ability To Adapt To Different Tasks And Situations Is Important For Success As A Macy's Retail Sales Associate. This Includes Being Able To Work A Flexible Schedule, Including Nights And Weekends.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Bloomington, MN, USA is $25,000-$35,000 per year. This can vary depending on factors such as experience, location, and the specific company or industry the associate is working for. Some companies may also offer additional benefits and bonuses, which can increase the overall salary.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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