Retail Receiving Support Associate

Are you looking for a dynamic and rewarding career in the retail industry? Macy's is seeking a highly motivated and customer-focused individual to join our team as a Retail Receiving Support Associate. As a key member of our receiving department, you will play a vital role in ensuring that our merchandise is received, sorted, and prepared for the sales floor in a timely and efficient manner. We are seeking candidates with a strong attention to detail, excellent communication skills, and a passion for providing exceptional customer service. If you are a team player with a can-do attitude, we want to hear from you!

1. Receive and process incoming merchandise from vendors and distribution centers.
2. Verify accuracy of shipments and ensure all merchandise is accounted for.
3. Sort and organize merchandise according to department and location.
4. Prepare merchandise for sales floor by tagging, labeling, and steaming as necessary.
5. Collaborate with team members to ensure timely and efficient processing of merchandise.
6. Maintain a clean and organized receiving area.
7. Communicate effectively with team members and management to resolve any discrepancies or issues with incoming merchandise.
8. Assist in the resolution of customer inquiries and complaints related to merchandise.
9. Adhere to all safety and security protocols to protect merchandise and maintain a safe work environment.
10. Continuously maintain knowledge of store policies and procedures to ensure compliance.
11. Demonstrate exceptional customer service skills by being friendly, approachable, and knowledgeable to customers.
12. Participate in inventory and cycle counts to ensure accurate merchandise levels.
13. Collaborate with other departments to facilitate smooth and efficient merchandise flow.
14. Actively seek out ways to improve processes and procedures to increase efficiency and productivity.
15. Maintain a positive attitude and be a team player to contribute to a positive and productive work environment.

According to JobzMall, the average salary range for a Retail Receiving Support Associate in Boston, MA, USA is approximately $12 to $15 per hour. This may vary depending on the specific company, experience level, and job duties. Some positions may also offer additional benefits such as bonuses, commission, or overtime pay.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.