Macy's

Retail Fulfillment Associate

Macy's

Palo Alto, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of retail at Macy's! We are currently seeking a highly motivated Retail Fulfillment Associate to join our dynamic team. As a Fulfillment Associate, you will play a crucial role in ensuring our customers receive their orders accurately and in a timely manner. Our ideal candidate is someone who is passionate about providing excellent customer service, has a strong attention to detail, and can thrive in a fast-paced environment. If you are looking for a fulfilling career in retail, then Macy's is the place for you!

  1. Receive and process customer orders accurately and efficiently.
  2. Ensure orders are fulfilled and shipped in a timely manner.
  3. Maintain a high level of accuracy and attention to detail when handling customer orders.
  4. Collaborate with other team members to meet daily fulfillment goals.
  5. Utilize technology and systems to track and update order status.
  6. Communicate with customers regarding order status and any potential delays.
  7. Resolve any order issues or discrepancies in a timely and professional manner.
  8. Keep work area clean and organized to ensure efficient order processing.
  9. Assist with inventory management and restocking of products.
  10. Provide excellent customer service by addressing any customer inquiries or concerns.
  11. Stay updated on company policies and procedures related to fulfillment and customer service.
  12. Proactively identify and suggest improvements to streamline the fulfillment process.
  13. Follow safety protocols and guidelines to maintain a safe work environment.
  14. Operate equipment and tools in a safe and responsible manner.
  15. Continuously strive to meet and exceed productivity and quality standards.
Where is this job?
This job is located at Palo Alto, CA, USA
Job Qualifications
  • Strong Customer Service Skills, Including The Ability To Handle Customer Inquiries And Complaints In A Professional And Efficient Manner.

  • Demonstrated Experience In Retail Operations, Including Inventory Management, Order Fulfillment, And Shipping/Receiving Processes.

  • Proficiency In Using Computer Systems And Software, Particularly In Regards To Point-Of-Sale And Inventory Management Systems.

  • Excellent Organizational Skills And Attention To Detail, With The Ability To Maintain A High Level Of Accuracy In Fulfilling Customer Orders.

  • Ability To Work In A Fast-Paced, Dynamic Environment And Adapt To Changing Priorities And Tasks As Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Order Processing

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Organ

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fulfillment Associate in Palo Alto, CA, USA is $30,000-$40,000 per year. However, this can vary depending on factors such as experience, job responsibilities, and the specific company or industry. It is always best to research the salary range for a specific position at a specific company to get a more accurate estimate.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started