Macy's

Retail Fulfillment Associate

Macy's

Tempe, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's! We are currently seeking a highly motivated and customer-oriented Retail Fulfillment Associate to join our team. As a Retail Fulfillment Associate, you will be responsible for ensuring our customers receive their online orders accurately and efficiently. This role requires someone who is detail-oriented, organized, and able to thrive in a fast-paced environment. If you have a passion for providing exceptional customer service and are looking for an exciting opportunity in the retail industry, we encourage you to apply for this position.

  1. Accurately fulfill and process online orders for customers in a timely manner.
  2. Maintain a high level of organization and attention to detail while handling multiple orders.
  3. Ensure all orders are packaged and shipped according to company standards.
  4. Communicate with customers regarding any order updates or issues.
  5. Work collaboratively with other team members to ensure efficient and accurate order fulfillment.
  6. Monitor and track inventory levels to ensure availability of products for online orders.
  7. Assist in maintaining a clean and organized work area.
  8. Provide exceptional customer service by addressing and resolving any customer concerns or inquiries.
  9. Stay up-to-date on product knowledge and promotions to effectively assist customers.
  10. Adhere to all safety and security procedures while handling merchandise.
  11. Maintain a positive and professional attitude towards coworkers and customers.
  12. Proactively identify and report any issues or discrepancies in the order fulfillment process.
  13. Continuously seek ways to improve and streamline the order fulfillment process.
  14. Assist with other retail tasks as needed, such as stocking shelves and processing returns.
  15. Adhere to Macy's company policies and procedures at all times.
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Fulfillment Associate At Macy's Should Possess Strong Communication And Interpersonal Skills To Interact With Customers In A Friendly And Professional Manner.

  • Attention To Detail: This Role Requires A High Level Of Accuracy And Attention To Detail To Ensure That All Orders Are Fulfilled Correctly And In A Timely Manner.

  • Physical Stamina: The Job Of A Retail Fulfillment Associate Involves Standing, Walking And Lifting For Extended Periods Of Time. Therefore, Candidates Should Be Physically Fit And Able To Handle The Physical Demands Of The Job.

  • Organizational Skills: With The High Volume Of Orders That Need To Be Processed, A Retail Fulfillment Associate Should Have Excellent Organizational Skills To Keep Track Of Inventory, Orders, And Schedules.

  • Team Player: As A Member Of The Fulfillment Team, It Is Essential For A Retail Fulfillment Associate To Work Well With Others And Contribute To A Positive And Collaborative Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Order Processing

  • Teamwork

  • Computer skills

  • Organization

  • Problem-Solving

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fulfillment Associate in Tempe, AZ, USA is $27,000 to $35,000 per year. This salary range can vary depending on factors such as experience, skills, and the specific company or industry the associate is working in. Additionally, some companies may offer bonus incentives or benefits that can impact the overall salary. It is best to research the specific company and job listing for a more accurate salary range.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started