Retail Fulfillment Associate

Welcome to the exciting world of Macy's, where fashion, fun, and fulfillment come together! We are currently seeking a Retail Fulfillment Associate to join our team and help us deliver exceptional customer service and ensure timely fulfillment of online orders. As a Fulfillment Associate, you will play a key role in maintaining the flow of merchandise, organizing the stockroom, and preparing orders for shipping. If you are a detail-oriented, organized, and customer-focused individual with a passion for fashion and a drive for excellence, we would love to have you join our Macy's family. Let's make shopping at Macy's an unforgettable experience for our customers together!

1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
2. Fulfill online orders accurately and efficiently to meet customer expectations.
3. Maintain the flow of merchandise by organizing stockroom and ensuring proper inventory levels.
4. Prepare orders for shipping by carefully packaging and labeling items.
5. Collaborate with team members to ensure timely and accurate fulfillment of orders.
6. Follow all safety and security procedures to protect merchandise and prevent loss.
7. Keep work area clean, organized, and free of hazards to create a safe and welcoming shopping environment.
8. Stay knowledgeable about current promotions, products, and services to provide accurate information to customers.
9. Assist with customer inquiries and resolve any issues or concerns in a timely and professional manner.
10. Continuously strive for excellence in all aspects of the job and seek opportunities for personal and professional growth.
11. Adhere to company policies and procedures, including dress code and attendance.
12. Foster a positive and collaborative work environment by communicating effectively and working well with team members.
13. Represent the Macy's brand and values by displaying a positive attitude and maintaining a high level of professionalism at all times.

According to JobzMall, the average salary range for a Retail Fulfillment Associate in New York, NY, USA is $26,000 - $31,000 per year. This can vary depending on the specific company, experience level, and location within the city. Some employers may also offer additional benefits such as bonuses, commission, or healthcare benefits.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.