Retail Fulfillment Associate

Welcome to Macy's, where we strive to provide exceptional customer service and a seamless shopping experience for all our customers. As a Retail Fulfillment Associate, you will play a crucial role in ensuring our customers' online orders are processed accurately and efficiently. We are seeking individuals who are detail-oriented, organized, and have a passion for delivering excellent customer service. If you are someone who thrives in a fast-paced environment, enjoys working as part of a team, and has a strong work ethic, we would love to have you join our Macy's family.

1. Process and fulfill online orders in a timely and accurate manner.
2. Utilize various systems and tools to track and manage orders.
3. Ensure all merchandise is accurately labeled and packaged for shipment.
4. Collaborate with other team members to maintain a clean and organized work area.
5. Provide exceptional customer service by answering any questions and resolving any issues related to online orders.
6. Maintain knowledge of current promotions, policies, and procedures to accurately assist customers.
7. Communicate with customers via phone or email to provide updates on their orders.
8. Work closely with the sales team to ensure customer satisfaction.
9. Assist in inventory management by conducting regular stock checks and reporting any discrepancies.
10. Adhere to safety and security measures to protect customer information and merchandise.
11. Continuously strive to improve processes and efficiency in order fulfillment.
12. Attend training sessions to stay updated on new products, policies, and procedures.
13. Collaborate with other departments, such as shipping and receiving, to ensure smooth order processing.
14. Maintain a positive and professional attitude while working in a fast-paced environment.
15. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Retail Fulfillment Associate in Seattle, WA, USA is between $28,000 and $36,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some companies may offer higher salaries or additional benefits for this position. It is recommended to research specific companies and their compensation packages before applying for a Retail Fulfillment Associate position in Seattle, WA.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.