Macy's

Retail Fulfillment Associate

Macy's

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, the premier destination for all your retail needs! We are currently seeking a dedicated and enthusiastic Retail Fulfillment Associate to join our team. As a Retail Fulfillment Associate, you will play a crucial role in ensuring our customers receive the best shopping experience possible. Your main responsibility will be to fulfill online orders, process returns, and maintain inventory accuracy. The ideal candidate for this position is detail-oriented, customer-focused, and able to thrive in a fast-paced environment. If you are passionate about retail and providing exceptional service, we would love to have you on our team!

  1. Fulfill online orders in a timely and accurate manner.
  2. Process returns and exchanges efficiently.
  3. Maintain inventory accuracy by regularly updating stock levels and conducting inventory counts.
  4. Provide exceptional customer service by assisting customers with inquiries and resolving any issues.
  5. Ensure that all products are properly labeled and organized in the designated areas.
  6. Collaborate with team members to ensure smooth and efficient operations.
  7. Keep up-to-date with product knowledge to assist customers with their shopping needs.
  8. Maintain a clean and organized work area to provide a pleasant shopping environment for customers.
  9. Follow all company policies and procedures, including safety guidelines, to maintain a safe and secure work environment.
  10. Communicate any inventory or fulfillment issues to management in a timely manner.
  11. Assist with other duties as assigned by the store manager.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Previous Experience In A Retail Environment: Retail Fulfillment Associates At Macy's Should Have Prior Experience Working In A Retail Setting, Preferably In A Fulfillment Or Customer Service Role. This Will Ensure They Are Familiar With The Fast-Paced Nature Of The Job And Have A Good Understanding Of Customer Needs.

  • Knowledge Of Inventory Management Systems: Macy's Uses Advanced Inventory Management Systems To Track And Fulfill Orders. Therefore, Candidates Should Have A Strong Understanding Of These Systems And How To Use Them Efficiently.

  • Excellent Communication Skills: A Retail Fulfillment Associate At Macy's Will Be Required To Communicate With Both Customers And Team Members On A Daily Basis. Strong Communication Skills Are Essential To Ensure Smooth And Efficient Operations.

  • Ability To Work In A Fast-Paced Environment: Macy's Is A Busy And Fast-Paced Retail Environment, Especially During Peak Seasons. Candidates Should Be Able To Handle High Volumes Of Orders And Work Efficiently Under Pressure.

  • Attention To Detail: As A Retail Fulfillment Associate, Accuracy Is Crucial In Fulfilling Orders And Maintaining Inventory Levels. Candidates Should Have A Keen Eye For Detail To Ensure Orders Are Accurately Fulfilled And Inventory Is Properly Accounted For.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Order Processing

  • Teamwork

  • Problem-Solving

  • Order Fulfillment

  • Organ

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fulfillment Associate in Austin, TX, USA is between $12 and $16 per hour. This may vary based on the specific company, experience level, and job responsibilities. Some companies may also offer additional benefits such as bonuses, commissions, and health insurance.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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