Macy's

Retail Fulfillment Associate

Macy's

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Macy's! We are currently seeking a dedicated and passionate Retail Fulfillment Associate to join our team. As a Retail Fulfillment Associate at Macy's, you will play a crucial role in ensuring that our customers receive exceptional service and are able to find the products they desire. With your keen attention to detail and strong organizational skills, you will help us maintain our high standards of efficiency and customer satisfaction. If you are a team player with a positive attitude and a desire to provide top-notch service, we encourage you to apply for this exciting opportunity!

  1. Greet and welcome customers to Macy's in a friendly and professional manner.
  2. Assist customers in finding the products they are looking for and provide product knowledge as needed.
  3. Maintain a clean and organized work area to ensure a pleasant shopping experience for customers.
  4. Utilize technology and systems to efficiently fulfill customer orders and provide accurate product information.
  5. Collaborate with other team members to ensure timely and accurate completion of customer orders.
  6. Handle customer inquiries and complaints in a timely and professional manner.
  7. Follow all safety and security procedures to protect company assets and maintain a safe working environment.
  8. Continuously strive to meet or exceed performance targets and goals set by management.
  9. Attend training sessions and stay up-to-date on company policies and procedures.
  10. Maintain a positive and cooperative attitude while working with team members and customers.
  11. Adhere to Macy's values and represent the company in a professional manner at all times.
  12. Participate in store initiatives and events to enhance the customer experience.
  13. Perform other duties as assigned by management.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Fulfillment Associate Should Have Strong Interpersonal And Communication Skills To Provide A Positive Shopping Experience For Customers.

  • Attention To Detail: This Role Requires The Ability To Accurately Process And Fulfill Orders, Ensuring All Items Are Accounted For And Packaged Correctly.

  • Physical Stamina: Working In A Retail Fulfillment Setting Often Involves Standing, Walking, And Lifting For Extended Periods Of Time, So Candidates Should Have The Physical Stamina To Handle These Tasks.

  • Time Management: With A High Volume Of Orders To Fulfill, Retail Fulfillment Associates Must Be Able To Prioritize Tasks And Work Efficiently To Meet Deadlines.

  • Familiarity With Inventory Management Systems: Macy's May Use Various Inventory Management Systems To Track And Fulfill Orders, So Candidates With Experience Using These Systems Will Be Highly Preferred.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Teamwork

  • Computer skills

  • Organization

  • Problem-Solving

  • Order Fulfillment

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Fulfillment Associate in Houston, TX, USA is $25,000 to $35,000 per year. This can vary depending on factors such as experience, job location, and the specific company or organization the individual works for.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJuly 20th, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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