Retail Fulfillment Associate

Welcome to the exciting world of retail at Macy's! We are currently seeking a highly motivated and customer-focused individual to join our team as a Retail Fulfillment Associate. In this role, you will play a vital part in ensuring our customers' online orders are fulfilled in a timely and accurate manner. If you are someone who thrives in a fast-paced environment and enjoys providing exceptional service to our valued customers, then we want to hear from you! See below for the qualifications we are looking for in our ideal candidate.

1. Accurately fulfill online orders: The primary responsibility of the Retail Fulfillment Associate is to ensure that all customer online orders are accurately fulfilled. This includes picking and packing items, verifying quantities and quality, and preparing orders for shipping.
2. Maintain inventory accuracy: The Retail Fulfillment Associate is responsible for maintaining accurate inventory records and reporting any discrepancies to management. This includes conducting regular cycle counts and assisting with inventory audits.
3. Provide exceptional customer service: As a customer-facing role, the Retail Fulfillment Associate must possess excellent communication skills and have a customer-centric mindset. They should be able to assist customers with any inquiries or issues related to their online orders, providing a positive and friendly experience.
4. Operate equipment: The Retail Fulfillment Associate will be trained on and responsible for operating equipment such as handheld scanners, label printers, and packing machines. They must adhere to all safety protocols and report any equipment malfunctions.
5. Meet productivity goals: In a fast-paced retail environment, the Retail Fulfillment Associate must be able to meet productivity goals set by management. This includes processing a certain number of orders within a specified time frame.
6. Collaborate with team members: The Retail Fulfillment Associate will work closely with other team members to ensure all orders are fulfilled accurately and efficiently. They should be able to communicate effectively and work together to resolve any issues that may arise.
7. Maintain a clean and organized work area: It is the responsibility of the Retail Fulfillment Associate to keep their work area clean, organized, and free from any safety hazards. This includes properly disposing of packaging materials and keeping supplies stocked.
8. Adhere to company policies and procedures: The Retail Fulfillment Associate must follow all company policies and procedures, including safety protocols, operational guidelines, and customer service standards.
9. Continuously improve processes: As part of a dynamic retail environment, the Retail Fulfillment Associate should be open to learning and suggesting ways to improve

According to JobzMall, the average salary range for a Retail Fulfillment Associate in Los Angeles, CA, USA is between $30,000 to $40,000 per year. However, this can vary depending on the specific company, experience level, and location. Some Retail Fulfillment Associates may also receive additional benefits such as health insurance, retirement plans, and bonuses.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.