Macy's

Retail Fulfillment Associate

Macy's

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Macy’s is seeking an organized, customer-focused individual to join our team as a Retail Fulfillment Associate. In this role, you will help ensure our customers receive excellent service by efficiently handling store merchandise and assisting with deliveries. We are looking for someone who is comfortable working in a fast-paced environment and is committed to providing superior customer service. To be successful in this role, you must have a positive attitude and strong communication and organizational skills. Your enthusiasm and attention to detail will be critical to ensuring our customers have a positive shopping experience. If you are a team player who loves a challenge, we’d love to hear from you!

Responsibilities:

  1. Greet customers promptly and provide excellent customer service.
  2. Assist customers with their purchases and answer any questions they may have.
  3. Process and stock store merchandise.
  4. Maintain the store displays in an organized and attractive manner.
  5. Assist with deliveries and ensure that the items are handled properly.
  6. Follow all safety and health guidelines when handling merchandise.
  7. Provide support to the sales team by helping customers find the right products.
  8. Maintain a clean and orderly work environment.
  9. Stay up to date on new products and store promotions.
  10. Ensure that all customer inquiries are addressed in a timely and professional manner.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Ability To Work Independently

  • Excellent Organizational Skills

  • Strong Customer Service Orientation

  • Excellent Interpersonal Skills

  • Reliable And Punctual

  • Experience In A Retail Environment

  • Ability To Lift And Move Heavy Items

  • Familiarity With Retail Software And Technology

Required Skills
  • customer service

  • Merchandising

  • Scanning

  • Pricing

  • Sorting

  • Stocking

  • organizing

  • receiving

  • shipping

  • Labeling

  • Cashiering

  • packing

  • Inventorying

  • Wrapping

  • Fulfilling

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fulfillment Associate in Boston, MA, USA is between $35,000 and $45,000 per year. The exact salary for a Retail Fulfillment Associate will vary depending on experience, education, and location.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2023
Apply BeforeJune 9th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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