Macy's

Retail Fragrances Sales Support Associate

Macy's

Tucson, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about the world of fragrances? Do you have a knack for providing exceptional customer service? Macy's is looking for a Retail Fragrances Sales Support Associate to join our team and provide support to our fragrance department. In this role, you will have the opportunity to work with top fragrance brands and assist customers in finding their perfect scent. We are seeking individuals with a strong knowledge of fragrances, excellent communication skills, and a positive attitude. If you have a passion for sales and a love for all things scented, we want to hear from you!

  1. Provide exceptional customer service to all fragrance department customers.
  2. Assist customers in finding their perfect scent by understanding their preferences and needs.
  3. Demonstrate a strong knowledge of fragrances and the ability to effectively communicate fragrance information to customers.
  4. Build and maintain strong relationships with customers to promote loyalty and repeat business.
  5. Keep up-to-date with the latest fragrance trends and product knowledge to better assist customers.
  6. Maintain the appearance and organization of the fragrance department to ensure a visually appealing and inviting shopping experience.
  7. Process and handle all fragrance transactions accurately and efficiently.
  8. Collaborate with fragrance department team members to achieve sales goals and provide a seamless shopping experience for customers.
  9. Continuously strive to meet and exceed sales targets and personal goals.
  10. Maintain a positive attitude and professional demeanor at all times, representing the Macy's brand.
  11. Attend and actively participate in training sessions and meetings to enhance fragrance knowledge and sales techniques.
  12. Follow all company policies and procedures, including safety and security protocols, to ensure a safe and enjoyable shopping environment for customers and employees.
Where is this job?
This job is located at Tucson, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Fragrances Sales Support Associate At Macy's Should Possess Strong Interpersonal Skills And Be Able To Provide Exceptional Service To Customers. This Includes Being Friendly, Approachable, And Knowledgeable About Different Fragrances And Their Features.

  • Knowledge Of Fragrances And Beauty Products: Candidates Should Have A Strong Understanding Of Fragrances And Beauty Products, Including Their Ingredients, Benefits, And Usage. This Knowledge Will Enable Them To Assist Customers In Finding The Right Products For Their Needs.

  • Sales Experience: Previous Experience In Sales, Particularly In The Beauty Or Fragrance Industry, Is Highly Desirable For This Role. Sales Skills Such As Upselling, Cross-Selling, And Product Demonstration Will Help The Associate Meet Their Sales Targets.

  • Attention To Detail: A Retail Fragrances Sales Support Associate Must Have A Keen Eye For Detail To Ensure Products Are Displayed Correctly And Attractively. They Should Also Be Able To Accurately Process Transactions And Maintain Inventory Levels.

  • Team Player: As A Member Of The Sales Team, The Associate Should Be Able To Work Collaboratively With Their Colleagues To Achieve Common Goals. This Includes Being Flexible, Adaptable, And Able To Communicate Effectively With Team Members And Managers.

Required Skills
  • Inventory Management

  • Communication

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Cross-Selling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Tucson, AZ, USA is $12 - $14 per hour. This may vary depending on the specific company, experience level, and job responsibilities. Employees may also receive commission or bonuses based on their sales performance.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeNovember 16th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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