Retail Fragrances Sales Support Associate

Welcome to the exciting world of retail fragrances at Macy's! We are seeking a passionate and driven individual to join our team as a Retail Fragrances Sales Support Associate. In this role, you will have the opportunity to work with a wide variety of fragrances and assist customers in finding their perfect scent. We are looking for someone who is enthusiastic about the beauty industry, has excellent customer service skills, and is a team player. If you are someone who loves helping others feel confident and beautiful, and has a strong interest in fragrances, we want to hear from you!

1. Assist customers in finding their perfect fragrance by providing knowledgeable and personalized recommendations.
2. Maintain a high level of customer service by greeting and engaging with customers in a friendly and professional manner.
3. Stay up-to-date on current and upcoming fragrance trends and products to provide accurate information to customers.
4. Keep the fragrance department organized and stocked, ensuring all products are properly displayed and available for customers to purchase.
5. Process transactions accurately and efficiently using the point-of-sale system.
6. Collaborate with team members to meet and exceed sales goals.
7. Create a positive and welcoming atmosphere for customers by maintaining a clean and organized sales floor.
8. Handle customer inquiries and complaints in a timely and professional manner.
9. Attend training sessions and meetings to continually improve knowledge and skills in fragrance sales.
10. Adhere to all company policies and procedures, including safety and security protocols.
11. Assist in inventory management by monitoring stock levels and reporting any discrepancies to management.
12. Continuously strive to improve personal and departmental sales performance.
13. Work collaboratively with other departments, such as cosmetics and accessories, to promote cross-selling opportunities.
14. Maintain a professional and polished appearance at all times to represent the company and brand.
15. Be a team player by supporting colleagues and assisting in various tasks as needed.

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Torrance, CA, USA is between $25,000 to $35,000 per year. However, this can vary depending on the specific company, level of experience, and other factors such as commission and bonuses.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.