Retail Fragrances Sales Support Associate

Welcome to Macy's, where luxury meets affordability. We are currently seeking a Retail Fragrances Sales Support Associate to join our dynamic team. As a Sales Support Associate, you will play a vital role in providing exceptional customer service and assisting our customers in finding the perfect fragrances to elevate their everyday style. To excel in this role, you must possess a passion for all things beauty and possess strong communication and sales skills. If you have a keen eye for detail and a desire to learn and grow in the retail industry, we invite you to join our Macy's family.

1. Greet and welcome customers to Macy's, creating a positive and inviting atmosphere.
2. Provide excellent customer service by actively listening to customers' needs and recommending appropriate fragrance products.
3. Assist customers in finding the perfect fragrances that fit their personal style and preferences.
4. Stay up-to-date on current fragrance trends and product knowledge to effectively communicate with customers.
5. Maintaining a clean and organized sales floor, ensuring a pleasant shopping experience for customers.
6. Process customer transactions accurately and efficiently using the point-of-sale system.
7. Meet and exceed sales goals by actively promoting and upselling fragrance products to customers.
8. Collaborate with team members to create visually appealing displays and maintain inventory levels.
9. Attend training sessions and product knowledge seminars to continuously improve sales techniques and customer service skills.
10. Handle customer inquiries and complaints professionally and efficiently, escalating to management when necessary.
11. Maintain a professional and polished appearance at all times, representing Macy's brand.
12. Continuously strive to meet and exceed individual and team sales targets.
13. Collaborate with team members and management to ensure a seamless and positive shopping experience for customers.
14. Identify and communicate any issues or concerns to management in a timely manner.
15. Demonstrate a strong understanding of store policies and procedures, including safety and security protocols.

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Aventura, FL, USA is $30,000-$45,000 per year. However, this may vary depending on factors such as experience, performance, and the specific company and location.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.