Retail Fragrances Sales Support Associate

Are you passionate about the world of fragrances and love providing exceptional customer service? Do you thrive in a fast-paced retail environment? Macy's is looking for a Retail Fragrances Sales Support Associate to join our team and help our customers find their perfect scent. As a sales support associate, you will play a crucial role in creating a positive and memorable shopping experience for our customers. If you are a self-motivated and enthusiastic individual with a strong understanding of fragrances, we want to hear from you! Join us at Macy's and turn your passion for scents into a rewarding career.

1. Provide exceptional customer service by actively engaging with customers, understanding their needs, and recommending suitable fragrance products.
2. Maintain a deep knowledge and understanding of various fragrance brands, products, and trends to assist customers with their purchases.
3. Create a welcoming and engaging environment for customers by greeting them, offering samples, and providing product demonstrations.
4. Assist in driving sales by actively promoting and upselling fragrance products, as well as meeting and exceeding sales goals.
5. Build and maintain strong relationships with customers by providing personalized and attentive service.
6. Collaborate with team members to ensure a smooth and efficient operation of the fragrance department.
7. Keep up-to-date on all store promotions, events, and new product launches related to fragrances.
8. Maintain a clean and organized fragrance department, including restocking products, arranging displays, and keeping track of inventory.
9. Handle customer inquiries, complaints, and returns in a professional and timely manner.
10. Continuously strive to improve customer satisfaction and sales performance by proactively seeking feedback and implementing suggestions.

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Baltimore, MD, USA is $25,000 - $35,000 per year. However, this may vary depending on the specific company, location, experience level, and other factors. It is important to research and compare different job postings to get a more accurate understanding of the salary range for this position in Baltimore.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.