Retail Fragrances Sales Support Associate

Are you a passionate fragrance enthusiast with a knack for sales? Do you thrive in a fast-paced retail environment? Macy's is seeking a Retail Fragrances Sales Support Associate to join our team and help our customers find their perfect scent. In this role, you will provide exceptional customer service, assist with inventory management, and promote our wide selection of fragrances. If you have a positive attitude, strong communication skills, and a love for all things fragrance, we want to hear from you!

1. Provide exceptional customer service to all customers, ensuring their needs are met and exceeded.
2. Assist customers in finding their perfect fragrance by understanding their preferences and making recommendations.
3. Demonstrate extensive knowledge of all fragrances carried in the store, including ingredients, scents, and brands.
4. Proactively engage with customers to promote and upsell fragrances and related products.
5. Maintain a clean and organized sales floor, including restocking shelves and displays.
6. Assist in inventory management by monitoring stock levels, conducting regular counts, and reporting any discrepancies.
7. Process customer transactions accurately and efficiently using POS systems.
8. Stay updated on current and upcoming fragrance trends and promotions.
9. Collaborate with team members and store management to achieve sales goals and targets.
10. Continuously strive to improve sales skills and knowledge of products through training and development opportunities.
11. Adhere to company policies and procedures, including proper handling of cash and merchandise.
12. Maintain a positive and professional attitude at all times, representing the Macy's brand.
13. Communicate any customer feedback or concerns to management for resolution.
14. Maintain a clean and presentable personal appearance in accordance with dress code policies.
15. Follow all safety and security protocols to ensure a safe and enjoyable shopping experience for customers.

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Orlando, FL, USA is $25,000 - $35,000 per year. This range may vary depending on the specific job duties, experience level, and employer. Some factors that may affect salary include commission or bonus opportunities, benefits packages, and location within Orlando.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.