Retail Fragrances Sales Support Associate

Welcome to the world of luxury fragrances! At Macy's, we pride ourselves on providing our customers with the highest quality fragrances from the most sought-after brands. As a Retail Fragrances Sales Support Associate, you will play a crucial role in ensuring our customers have an exceptional shopping experience while representing our brand. We are looking for individuals who are passionate about fragrances, have strong customer service skills, and are able to thrive in a fast-paced retail environment. If you have a keen eye for detail, excellent communication skills, and a love for all things beauty, we want you to join our team!

1. Provide exceptional customer service to all fragrance customers, greeting them with a warm welcome and assisting them in finding their desired products.
2. Maintain a thorough knowledge of the luxury fragrance brands and their products sold at Macy's, including new launches and promotions.
3. Assist customers in selecting the right fragrance based on their preferences and needs, utilizing your knowledge and expertise.
4. Keep the fragrance department visually appealing and well-stocked at all times, ensuring products are organized and easily accessible.
5. Handle all transactions accurately and efficiently, including processing payments, returns, and exchanges.
6. Proactively engage with customers to build relationships and promote loyalty to the Macy's brand.
7. Collaborate with fragrance sales associates and other team members to achieve sales targets and contribute to a positive working environment.
8. Stay up-to-date on industry trends and customer preferences, making recommendations for potential product improvements or changes.
9. Provide support to the fragrance department during busy periods, such as holiday seasons and promotions.
10. Maintain cleanliness and organization of the fragrance department, including restocking shelves, cleaning displays, and disposing of any damaged products.

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Sacramento, CA, USA is between $12.50 - $16.50 per hour. This may vary based on the specific company, location, and individual experience and qualifications.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.