Retail Fragrances Sales Support Associate

Macy's is looking for a Retail Fragrances Sales Support Associate to join its dynamic team of sales professionals! The ideal candidate is a customer-service-oriented individual with an outgoing personality, a knack for building relationships, and a passion for helping people look and feel their best. As a Retail Fragrances Sales Support Associate, you will be responsible for providing excellent customer service, assisting customers with product selection, and providing product knowledge to enhance the shopping experience.The successful candidate will have a high school diploma or equivalent, a minimum of two years of sales experience in a retail environment, and a working knowledge of the beauty and fragrance industry. In addition to a pleasant demeanor and excellent communication skills, the ideal candidate will also possess a desire to stay up to date on the latest trends and products in the fragrance industry. If you have a passion for helping customers look and feel their best, we want to hear from you!

Responsibilities of a Retail Fragrances Sales Support Associate:

1. Provide excellent customer service and build relationships with customers
2. Assist customers with product selection and provide product knowledge
3. Stay up to date on the latest trends and products in the fragrance industry
4. Ensure accurate and efficient payment transactions
5. Process customer returns and exchanges
6. Monitor inventory and restock shelves as needed
7. Maintain a clean, organized, and professional sales floor
8. Ensure compliance with all applicable laws and regulations
9. Train and mentor new sales associates on product knowledge and customer service standards
10. Address customer inquiries and complaints in a timely and professional manner

According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in San Jose, CA, USA is $37,000 to $50,000. This salary range includes base salary, bonuses, and other forms of compensation. This salary range is based on job postings from employers in San Jose, CA, USA.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.