
Retail Fragrances Sales Support Associate
Macy's is looking for an enthusiastic and customer-oriented Retail Fragrances Sales Support Associate to join our team and help provide an unparalleled shopping experience to our customers. Our ideal candidate will be an energetic self-starter with a passion for retail, excellent interpersonal skills, and a commitment to providing exceptional customer service. The successful applicant will be required to provide support for sales of fragrances, ensuring that customers receive the highest levels of satisfaction. If this sounds like a role that you can excel in, we'd love to hear from you. Required Qualifications:• At least one year of retail sales experience• Proven ability to provide exceptional customer service• Thorough understanding of fragrance product lines• Ability to handle multiple tasks simultaneously• Excellent communication and interpersonal skills• Flexible availability to work evenings, weekends, and holidays
Responsibilities:
- Greet customers in a friendly and professional manner in order to ensure a positive shopping experience.
- Assist customers in selecting the right fragrances based on their preferences and needs.
- Provide product knowledge information and advice to customers in order to increase sales.
- Monitor stock levels in order to ensure that shelves are fully stocked and replenished.
- Process sales transactions and accept payments in a timely and accurate manner.
- Handle customer inquiries and complaints in a courteous and professional manner.
- Maintain a neat and organized work environment at all times.
- Adhere to all store policies and procedures.
- Assist in the training of new staff members.
- Remain up-to-date on current sales and promotions.
- Monitor customer behavior and identify potential theft.
Excellent Customer Service Skills
Ability To Multitask
Ability To Work In A Fast-Paced Environment
Strong Organizational Skills
Experience In Retail Sales
Knowledge Of Fragrances
Flexibility To Work Various Shifts
Knowledge Of Sales And Merchandising Techniques
Networking
Communication
Inventory
Multitasking
Problem Solving
customer service
Merchandising
organizing
Cashiering
Upselling
Stock
Promoting
Greeting
Selling
Attentiveness
Communication
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Fragrances Sales Support Associate in Glendale, CA, USA is $12.00 - $17.00 per hour. This range is based on the salary range of similar positions in the area. Salaries may vary depending on experience, qualifications, and other factors.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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