Retail Fragrances Sales Counter Manager

Macy’s is seeking an experienced, customer-service oriented Retail Fragrances Sales Counter Manager to join our team! We’re looking for a highly organized, energetic, and motivated individual who is passionate about helping customers find the perfect fragrance. The ideal candidate will have a solid knowledge of perfumes and colognes, as well as the ability to effectively manage and motivate a sales team. If you have a background in retail, a drive to exceed customer expectations, and a knack for problem-solving, this may be the perfect opportunity for you!

Responsibilities:

1. Oversee the daily operations of the retail fragrance sales counter, ensuring that all customer service standards are met.
2. Develop and implement strategies to increase sales and profitability.
3. Lead and motivate the sales team to meet and exceed sales goals.
4. Monitor sales staff performance and provide feedback to ensure customer satisfaction.
5. Assist customers with selecting the best fragrance for their needs.
6. Maintain detailed records of sales and inventory.
7. Resolve customer complaints in a timely and professional manner.
8. Develop and maintain relationships with vendors and suppliers.
9. Ensure compliance with all relevant laws, regulations, and company policies.
10. Stay up to date on industry trends and best practices.

According to JobzMall, the average salary range for a Retail Fragrances Sales Counter Manager in New York, NY, USA is between $35,000 and $55,000 per year. This salary range may vary depending on the employer and the individual's qualifications and experience.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.