Macy's

Retail Fragrances Sales Associate

Macy's

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of retail fragrances at Macy's! As a Sales Associate, you will have the opportunity to join a dynamic team and immerse yourself in the world of luxury fragrances. Your passion for customer service and knowledge of the latest trends and scents will play a crucial role in creating an unforgettable shopping experience for our customers. We are seeking individuals with a strong sales background, a keen eye for detail, and a genuine love for all things fragrant. If you are ready to elevate your career and be a part of a renowned brand, we would love to have you on our team. Read on to learn more about the qualifications and responsibilities for this exciting role.

  1. Greet and welcome customers to the fragrance department with a friendly and professional demeanor.
  2. Engage with customers to understand their fragrance preferences and needs, and make personalized recommendations.
  3. Utilize knowledge of fragrance notes and trends to assist customers in finding the perfect scent.
  4. Maintain a clean and organized selling floor, ensuring all products are properly stocked and displayed.
  5. Process transactions accurately and efficiently using the POS system.
  6. Meet or exceed sales goals by actively promoting and selling fragrances to customers.
  7. Stay up-to-date on new product launches and promotions, and communicate these to customers.
  8. Build and maintain strong relationships with customers to ensure repeat business and loyalty.
  9. Provide exceptional customer service by resolving any issues or concerns in a timely and professional manner.
  10. Attend trainings and meetings to continuously learn about new products and sales techniques.
  11. Collaborate with team members to create a positive and productive work environment.
  12. Adhere to all Macy's policies and procedures, including those related to safety and security.
  13. Assist in maintaining inventory levels and participate in inventory counts as needed.
  14. Follow all grooming and dress code standards to represent the Macy's brand.
  15. Continuously strive to improve and exceed sales targets and customer satisfaction metrics.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Knowledge Of Fragrances: The Ideal Candidate Should Have A Strong Understanding Of Different Fragrances, Ingredients, And Their Characteristics In Order To Effectively Assist Customers In Finding The Perfect Scent.

  • Excellent Customer Service Skills: A Retail Fragrances Sales Associate Must Possess Exceptional Communication And Interpersonal Skills To Provide Excellent Customer Service And Create A Positive Shopping Experience For Customers.

  • Sales And Merchandising Experience: Previous Experience In Sales And Merchandising Is Preferred, As The Candidate Will Be Responsible For Promoting And Selling Fragrances, As Well As Creating Visually Appealing Displays To Attract Customers.

  • Product Knowledge: The Candidate Should Have A Thorough Understanding Of All Fragrances And Their Features, Including The Ability To Recommend And Cross-Sell Complementary Products.

  • Ability To Work In A Fast-Paced Environment: Retail Environments Can Be Fast-Paced And Demanding, So The Ideal Candidate Should Be Able To Multitask, Work Efficiently Under Pressure, And Maintain A Positive Attitude.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Upselling

  • brand awareness

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Atlanta, GA, USA is between $25,000 and $45,000 per year. However, this range can vary depending on factors such as experience, location, and employer. Some high-end luxury fragrance retailers may offer higher salaries or commission opportunities for their sales associates. It is important to research the specific company and job listing for accurate salary information.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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