Macy's

Retail Fragrances Sales Associate

Macy's

Columbus, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of luxury fragrances at Macy's! We are seeking a passionate and knowledgeable Retail Fragrances Sales Associate to join our team. As a fragrance expert, you will be responsible for providing exceptional customer service, promoting and selling high-end fragrances, and creating a memorable shopping experience for our customers. We are looking for someone with a strong understanding of fragrances, excellent communication skills, and a drive to exceed sales goals. If you have a keen eye for detail and a love for all things fragrant, we want you to join our team at Macy's!

  1. Provide exceptional customer service to all customers, ensuring their needs are met and they have a positive shopping experience.
  2. Utilize extensive knowledge of fragrances to assist customers in finding the perfect scent for them.
  3. Promote and sell high-end fragrances by educating customers on product features and benefits.
  4. Create a welcoming and luxurious atmosphere in the fragrance department.
  5. Meet and exceed sales goals by actively engaging with customers and driving sales.
  6. Build and maintain strong relationships with customers to encourage repeat business.
  7. Stay up-to-date on current fragrance trends and new product offerings.
  8. Maintain a clean and organized fragrance department, including proper product placement and replenishment.
  9. Collaborate with team members to ensure a smooth and efficient operation of the fragrance department.
  10. Continuously strive to improve and enhance the fragrance department's performance and customer satisfaction.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Excellent Customer Service Skills: A Successful Retail Fragrances Sales Associate At Macy's Should Have A Friendly And Approachable Demeanor, Be Able To Anticipate And Fulfill Customer Needs, And Provide Exceptional Customer Service.

  • Knowledge Of Fragrance Products: A Strong Understanding Of Different Fragrances, Their Ingredients, And Their Benefits Is Essential For A Retail Fragrances Sales Associate At Macy's. This Includes Being Able To Recommend Products Based On Customer Preferences And Educate Customers On New And Popular Fragrances.

  • Sales Experience: The Ability To Drive Sales And Meet Sales Targets Is A Key Qualification For This Role. A Retail Fragrances Sales Associate At Macy's Should Have Experience In Sales And Be Able To Upsell And Cross-Sell Products To Increase Sales.

  • Strong Communication Skills: Effective Communication Is Crucial In This Role, As Retail Fragrances Sales Associates At Macy's Will Be Interacting With Customers, Colleagues, And Management On A Daily Basis. This Includes Being Able To Effectively Communicate Product Information And Promotions To Customers, As Well As Build Relationships With Colleagues And Provide Feedback To Management.

  • Attention To Detail: A Retail Fragrances Sales Associate At Macy's Must Have A Keen Eye For Detail To Ensure That Displays And Products Are Always Well-Stocked, Organized, And Visually Appealing. This Attention To Detail Also Extends To Accurately Processing Transactions And Maintaining Inventory Levels.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • brand awareness

  • Sales Techniques

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Columbus, OH, USA is between $25,000 -$35,000 per year. However, this may vary based on factors such as experience, location, and the specific company or store. Some high-end retail stores or luxury fragrance brands may offer higher salaries for experienced sales associates. Additionally, commission and bonuses may also be included in the overall salary package for a Fragrance Sales Associate.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeNovember 16th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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