Retail Fragrances Sales Associate

Welcome to the world of luxury fragrances at Macy's! We are seeking a passionate and customer-focused individual to join our team as a Retail Fragrances Sales Associate. As a member of our team, you will have the opportunity to immerse yourself in the world of high-end fragrances and assist our customers in finding their perfect scent. Your enthusiasm for fragrances and exceptional customer service skills will make you a valuable asset to our team. If you are someone who enjoys providing personalized recommendations and creating a memorable shopping experience for customers, we would love to hear from you. Keep reading to learn more about the qualifications and responsibilities for this exciting role.

1. Greet and welcome customers to the fragrance department at Macy's, providing a warm and friendly atmosphere for their shopping experience.
2. Develop a thorough understanding of all luxury fragrances carried at Macy's, including their ingredients, scents, and packaging.
3. Actively engage with customers to understand their fragrance preferences and needs, and provide personalized recommendations accordingly.
4. Demonstrate exceptional knowledge of the different types of fragrances, such as perfumes, colognes, and body sprays, and educate customers on their differences.
5. Utilize sales techniques to promote and sell products, such as upselling and cross-selling.
6. Maintain a clean and organized fragrance department, ensuring all products are properly stocked and displayed.
7. Process customer transactions accurately and efficiently, including handling cash, credit, and gift card payments.
8. Collaborate with team members to meet and exceed sales goals and provide excellent customer service.
9. Stay up-to-date on new fragrance releases and promotions, and actively promote them to customers.
10. Continuously develop knowledge of industry trends, competitors, and customer preferences to enhance sales techniques.
11. Attend training and product knowledge sessions to stay informed about new products and techniques.
12. Handle customer complaints and inquiries in a professional and timely manner.
13. Follow Macy's policies and procedures, including those related to safety and loss prevention.
14. Maintain a positive and enthusiastic attitude towards customers and fellow team members.
15. Assist in the maintenance and restocking of the fragrance department, including inventory management and replenishment of products.
16. Collaborate with other departments and teams within Macy's to provide a seamless shopping experience for customers.
17. Participate in special events and promotions, including setting up displays and offering samples to customers.
18. Continuously strive to exceed sales targets and contribute to the overall success of the fragrance department at Macy's.
19. Adhere to all health and safety regulations, including proper handling and storage of fragrances.

According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Albuquerque, NM, USA is $9.50 to $14.00 per hour. However, this range may vary depending on factors such as experience, location, and the specific company hiring.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.