Macy's

Retail Fragrances Sales Associate

Macy's

Palo Alto, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about the world of fragrances and helping customers find their perfect scent? Do you have a keen eye for detail, excellent communication skills, and a drive to meet and exceed sales goals? If so, we have an exciting opportunity for you to join our team as a Retail Fragrances Sales Associate at Macy's! As an integral part of our fragrance department, you will have the opportunity to share your knowledge and passion for fragrances with our customers, while providing exceptional customer service and driving sales. Join us and be a part of the Macy's family, where you can grow your career and explore your love for fragrances.

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Utilize knowledge and expertise in the world of fragrances to help customers find their perfect scent.
  3. Meet and exceed sales goals by actively promoting and selling fragrances to customers.
  4. Demonstrate a keen eye for detail and accuracy in handling transactions and maintaining inventory.
  5. Maintain a clean and organized fragrance department, ensuring products are properly displayed and stocked.
  6. Continuously update product knowledge and stay informed on new fragrance releases and trends.
  7. Collaborate with team members to create a positive and inclusive work environment.
  8. Proactively approach customers and provide recommendations based on their preferences and needs.
  9. Handle customer inquiries, complaints, and returns in a professional and efficient manner.
  10. Adhere to company policies and procedures, including sales and safety procedures.
  11. Participate in training and development opportunities to improve sales techniques and product knowledge.
  12. Communicate effectively with customers, colleagues, and management to ensure a smooth and positive shopping experience.
  13. Maintain a positive and professional attitude at all times, representing the company's values and brand.
  14. Assist with inventory management, including receiving and restocking products.
  15. Meet and exceed personal sales targets while contributing to the overall success of the fragrance department.
Where is this job?
This job is located at Palo Alto, CA, USA
Job Qualifications
  • Minimum Of 1 Year Experience In Retail Sales, With A Preference For Fragrance Or Beauty Products.

  • Excellent Customer Service Skills And Ability To Build Relationships With Customers.

  • Strong Knowledge And Passion For Fragrances And The Ability To Make Personalized Recommendations.

  • Ability To Meet And Exceed Sales Goals, With A Proven Track Record Of Success In A Sales-Driven Environment.

  • Availability To Work Flexible Hours, Including Evenings, Weekends, And Holidays.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Upselling

  • brand awareness

  • Cross-Selling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Palo Alto, CA, USA is between $15 and $20 per hour. This may vary depending on the specific company, location, and experience level of the individual. Some sales associates may also receive commission or bonuses based on their sales performance.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeJune 21st, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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