
Retail Fragrances Sales Associate
Welcome to the world of fragrances! At Macy's, we believe that the perfect scent can elevate any outfit and leave a lasting impression. As a Retail Fragrances Sales Associate, you will have the opportunity to showcase your passion for beauty and help our customers discover their signature scent. We are seeking a driven and customer-focused individual who is knowledgeable about fragrance products and can provide exceptional service. If you are someone who loves to stay up-to-date on the latest trends and has a knack for sales, we would love to have you on our team. Join us at Macy's and be a part of a dynamic and exciting retail environment.
- Greet customers and provide a warm and welcoming experience upon their arrival at the fragrance department
- Assist customers in finding their perfect scent by providing expert knowledge and recommendations on fragrance products
- Maintain a thorough understanding of all fragrance products, including their ingredients, benefits, and usage
- Meet and exceed sales goals by actively engaging with customers and utilizing effective sales techniques
- Build and maintain strong customer relationships to ensure repeat business and customer loyalty
- Stay updated on industry trends and new product releases to provide customers with the most current and relevant information
- Ensure the fragrance department is well-stocked, organized, and visually appealing at all times
- Handle customer inquiries and concerns in a professional and timely manner
- Collaborate with team members to achieve department and company sales goals
- Adhere to all company policies and procedures, including proper handling of cash and inventory management
- Continuously strive to improve sales skills and product knowledge through trainings and workshops provided by the company
- Maintain a positive and enthusiastic attitude towards the company, products, and customers at all times.
Excellent Customer Service Skills: A Retail Fragrances Sales Associate At Macy's Should Have A Friendly And Approachable Demeanor, With The Ability To Provide Exceptional Customer Service To All Clients.
Knowledge Of Fragrance Products: The Ideal Candidate Should Have A Strong Understanding Of Different Fragrance Brands, Scents, And Product Types To Effectively Assist Customers In Finding Their Desired Product.
Sales Experience: Experience In A Retail Sales Environment, Preferably In The Cosmetics Or Fragrance Industry, Is Desired. The Candidate Should Possess Strong Sales Skills And The Ability To Meet And Exceed Sales Goals.
Strong Communication Skills: As A Retail Fragrances Sales Associate, Effective Communication Skills Are Crucial In Building Relationships With Customers And Colleagues. This Includes The Ability To Actively Listen, Ask Questions, And Provide Accurate Product Information.
Flexibility And Adaptability: Macy's Is A Fast-Paced Retail Environment, And The Ideal Candidate Should Be Able To Adapt To Changes In Store Layout, Inventory, And Customer Needs. Flexibility In Work Schedule Is Also Desired, Including The Ability To Work Evenings, Weekends, And Holidays.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Teamwork
Upselling
brand awareness
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Detroit, MI, USA is between $22,000 and $35,000 per year. This range can vary depending on factors such as the specific company, the individual's experience and skills, and the location within Detroit. Some companies may also offer commission or bonuses based on sales performance, which can increase overall earnings.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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