Retail Fragrances Sales Associate
Welcome to the world of luxury fragrances! At Macy's, we are looking for passionate and knowledgeable individuals to join our team as Retail Fragrances Sales Associates. As a Sales Associate, you will have the opportunity to work with prestigious brands and help our customers find their perfect scent. We are seeking someone with a strong interest in fragrances, excellent customer service skills, and a drive to meet sales goals. If you have a flair for sales and a passion for all things aromatic, we would love to hear from you!
- Greet and welcome customers to the fragrance department with a friendly and professional demeanor.
- Provide exceptional customer service by actively listening to customers' needs and recommending appropriate fragrances.
- Demonstrate extensive knowledge of different fragrances, including their notes, ingredients, and origins.
- Assist customers in finding their perfect fragrance by offering samples and conducting fragrance consultations.
- Meet and exceed sales goals by actively promoting and selling fragrances to customers.
- Maintain a clean and organized fragrance department, including restocking and arranging products on shelves and displays.
- Continuously educate yourself on new fragrance launches and industry trends to provide up-to-date information to customers.
- Handle cash and credit transactions accurately and efficiently.
- Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
- Collaborate with team members to create a positive and productive work environment.
Previous Sales Experience: A Successful Candidate For This Role Should Have Prior Experience In Retail Sales, Preferably In The Fragrance Industry. This Will Demonstrate Their Ability To Communicate Effectively With Customers, Meet Sales Targets, And Provide Excellent Customer Service.
Knowledge Of Fragrances: The Ideal Candidate Should Have A Strong Understanding Of Different Fragrances, Their Ingredients, And Their Unique Characteristics. This Will Enable Them To Make Informed Recommendations To Customers And Answer Any Questions They May Have.
Excellent Communication Skills: As A Sales Associate, The Candidate Will Be Interacting With Customers On A Daily Basis. Therefore, It Is Essential For Them To Have Excellent Communication Skills, Both Verbal And Written, In Order To Effectively Convey Information About Products And Persuade Customers To Make Purchases.
Strong Customer Service Skills: A Key Aspect Of This Role Is Providing Exceptional Customer Service. The Successful Candidate Should Have A Friendly And Approachable Demeanor, Be Able To Handle Customer Complaints Or Concerns With Tact And Professionalism, And Be Committed To Ensuring Customer Satisfaction.
Attention To Detail: Working With Fragrances Requires A Keen Attention To Detail. The Candidate Should Be Able To Accurately Describe Scents, Identify Notes, And Suggest Complementary Fragrances Based On A Customer's Preferences. They Should Also Be Able To Maintain A Clean And Organized Sales Floor, Ensuring That Products Are Properly Displayed And Stocked.
Communication Skills
Inventory Management
Product knowledge
Multitasking
customer service
Cash Handling
Visual merchandising
Teamwork
Upselling
brand awareness
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Chicago, IL, USA is between $25,000 and $34,000 per year. However, this can vary based on the specific job responsibilities, experience level, and employer. Some sales associates may also earn commission or bonuses based on their sales performance.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.
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