
Retail Fragrances Sales Associate
Are you passionate about the world of fragrance and beauty? Do you have a knack for connecting with customers and providing exceptional service? Macy's is seeking a dedicated and enthusiastic Retail Fragrances Sales Associate to join our team. In this role, you will have the opportunity to showcase your knowledge and love for fragrances while providing personalized recommendations and building relationships with our valued customers. We are looking for someone with a strong sales background, excellent communication skills, and a keen eye for detail. If you are a team player with a passion for all things fragrance, we want to hear from you!
- Provide exceptional customer service by greeting and engaging with customers, understanding their needs, and making personalized fragrance recommendations.
- Build and maintain strong relationships with customers to ensure repeat business and brand loyalty.
- Utilize strong sales techniques and product knowledge to meet and exceed sales goals.
- Stay up-to-date on current fragrance trends and product knowledge to effectively educate and inform customers.
- Maintain a clean and organized sales floor, including restocking and merchandising products.
- Handle cash, credit, and other forms of payment accurately and efficiently.
- Collaborate with team members to ensure a cohesive and positive shopping experience for customers.
- Meet and exceed customer service standards and expectations.
- Attend training sessions and regularly review product knowledge to stay informed on new fragrances and beauty products.
- Communicate effectively with team members, managers, and customers to provide a seamless shopping experience.
- Assist with inventory management, including receiving and stocking products.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Help maintain a safe and clean working environment for both customers and employees.
- Continuously strive to meet and exceed sales and productivity goals.
- Embody and promote Macy's values and brand image to customers.
Previous Experience In Retail Sales, Preferably In The Beauty Or Fragrance Industry.
Strong Knowledge And Passion For Fragrances, Including Understanding Of Different Scents, Ingredients, And Brands.
Excellent Communication And Customer Service Skills, With The Ability To Build Relationships And Provide Personalized Recommendations To Customers.
Ability To Work In A Fast-Paced And Dynamic Environment, With The Flexibility To Adapt To Changing Sales Goals And Priorities.
Strong Organizational Skills And Attention To Detail, With The Ability To Maintain A Visually Appealing And Well-Stocked Fragrance Department.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Teamwork
brand awareness
Sales Techniques
Product Demonstration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Boston, MA, USA is between $10 and $15 per hour. This may vary depending on factors such as experience, location, and employer. Some sales associates may also receive commission or bonuses based on their sales performance.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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