Macy's

Retail Fragrances Sales Associate

Macy's

Tempe, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of luxury fragrances at Macy's! As a Retail Fragrances Sales Associate, you will have the exciting opportunity to work with top designer brands and help customers find their perfect scent. We are looking for passionate individuals with excellent customer service skills and a strong knowledge of fragrances to join our team. If you have a love for all things beauty and a knack for sales, this could be the perfect role for you. Keep reading to find out more about the qualifications we are looking for in our ideal candidate.

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Have a strong knowledge of fragrances, including top designer brands and their scents, to effectively assist customers in finding their perfect fragrance.
  3. Utilize effective sales techniques to promote and sell fragrances to customers.
  4. Maintain a clean and organized fragrance department, including restocking products and displays.
  5. Build and maintain relationships with customers to ensure a positive and memorable shopping experience.
  6. Stay up-to-date on new fragrance releases and trends to provide customers with the most current information.
  7. Meet and exceed sales goals and targets set by management.
  8. Assist in inventory management by monitoring and reporting stock levels and requesting restocks when necessary.
  9. Demonstrate a strong understanding of Macy's policies and procedures, including returns and exchanges, to accurately assist customers.
  10. Collaborate with team members to ensure a cohesive and efficient work environment.
  11. Continuously improve knowledge of fragrances through training and education opportunities.
  12. Uphold a high level of professionalism and represent the Macy's brand at all times.
  13. Handle customer complaints and inquiries in a timely and effective manner.
  14. Adhere to all safety and security procedures to protect customers, colleagues, and store assets.
  15. Maintain a neat and organized personal appearance to represent the brand image.
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Knowledge And Passion For Fragrances: A Retail Fragrances Sales Associate At Macy's Should Have A Strong Understanding Of Different Fragrance Families, Notes, And Brands. They Should Also Be Enthusiastic About The World Of Fragrances And Able To Educate Customers About The Products.

  • Excellent Customer Service Skills: Since The Primary Responsibility Of A Retail Fragrances Sales Associate Is To Interact With Customers, They Should Possess Exceptional Customer Service Skills. This Includes Being Friendly, Approachable, And Knowledgeable About Products, As Well As Being Able To Handle Customer Complaints And Concerns Effectively.

  • Sales Experience: A Successful Retail Fragrances Sales Associate Should Have Previous Experience In Sales, Preferably In A Retail Environment. They Should Be Able To Use Their Knowledge Of Products And Customer Service Skills To Drive Sales And Meet Performance Targets.

  • Attention To Detail: Fragrances Are A Highly Personal And Sensitive Product, And A Retail Fragrances Sales Associate Should Have A Keen Eye For Detail. They Should Be Able To Identify And Differentiate Between Scents, Explain The Nuances Of Each Fragrance, And Provide Personalized Recommendations To Customers.

  • Team Player: Macy's Is A Team-Oriented Company, And A Retail Fragrances Sales Associate Should Be Able To Work Collaboratively With Their Colleagues To Achieve Common Goals. They Should Also Be Able To Take Direction And Work Well Under The Supervision Of The Store Manager And Other Team Members.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Upselling

  • brand awareness

  • Sales Techniques

  • Visual Merch

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fragrances Sales Associate in Tempe, AZ, USA is $28,000 - $35,000 per year. This may vary depending on the specific company, experience level, and job responsibilities.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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