Macy's

Retail Fitting Room and Floor Support Associate

Macy's

Seattle, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about fashion and providing exceptional customer service? Do you thrive in a fast-paced retail environment? If so, Macy's is looking for you to join our team as a Retail Fitting Room and Floor Support Associate. As a key member of our store, you will play a vital role in creating a positive shopping experience for our customers. We are seeking individuals who are reliable, personable, and have a strong attention to detail. If you are a team player with a can-do attitude, we encourage you to apply for this exciting opportunity at Macy's.

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Maintain a clean and organized fitting room area, ensuring that all items are properly hung and returned to their designated location.
  3. Assist customers with trying on and selecting merchandise, providing honest and knowledgeable feedback.
  4. Process customer payments accurately and efficiently, using the store's POS system.
  5. Monitor fitting room area for any potential theft or loss prevention issues, promptly reporting any concerns to management.
  6. Restock and replenish merchandise on the sales floor, ensuring all items are neatly displayed and easily accessible to customers.
  7. Assist with floor moves and visual merchandising changes, following company guidelines and standards.
  8. Collaborate with team members to achieve sales goals and provide a positive shopping experience for customers.
  9. Communicate effectively with customers and team members to address any questions or concerns.
  10. Stay up-to-date on fashion trends and product knowledge to better assist customers.
  11. Maintain a professional and friendly demeanor at all times, representing the Macy's brand.
  12. Adhere to all company policies, procedures, and safety guidelines.
  13. Flexibility to work a variety of shifts including evenings, weekends, and holidays as needed.
  14. Perform other duties as assigned by management.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Fitting Room And Floor Support Associate Must Possess Strong Communication And Interpersonal Skills To Assist Customers With Their Needs And Provide A Positive Shopping Experience.

  • Knowledge Of Merchandise: The Ideal Candidate Should Have A Good Understanding Of The Products And Brands Carried By Macy's In Order To Assist Customers With Finding The Right Fit And Style.

  • Attention To Detail: As A Fitting Room Associate, It Is Important To Have A Keen Eye For Detail To Ensure All Garments Are Properly Sized, Tagged, And Organized In The Fitting Room Area.

  • Ability To Multitask: This Role Requires The Ability To Handle Multiple Tasks At Once, Such As Assisting Customers, Restocking Merchandise, And Maintaining The Cleanliness Of The Fitting Room Area.

  • Team Player: The Retail Fitting Room And Floor Support Associate Will Work Closely With Other Team Members, Such As Sales Associates And Cashiers, To Ensure A Seamless Shopping Experience For Customers. The Ability To Work Well In A Team Environment Is Essential For Success In This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Sales Support

  • Visual merchandising

  • Teamwork

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Seattle, WA, USA is between $13 to $16 per hour. This can vary based on the specific job duties, experience level, and company. Some associates may also receive additional benefits such as health insurance and employee discounts.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJuly 20th, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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